SR. Program Manager, Strategic Capital, USBA - Amazon

Description Amazon has committed $150 million to empower Black entrepreneurs through the Black Business Accelerator (BBA), which provides access to educational, financial and advisory resources that support Black-owned business owners succeed as sellers in Amazon's store. We need a Program Manager who is able to apply their customer obsession towards financial products that support Amazon's Black Business Accelerator. Your work will directly help build sustainable growth for Black-owned businesses by enabling their success as sellers. We are seeking a program manager who is a high-judgment, business oriented and self-motivated professional. This role will manage programs that provide financial support within a dedicated team focused on increasing access to capital for Black business owners and other underrepresented communities, including working with internal programs and services, as well as through partnerships with third party organizations. The ideal candidate is highly motivated and collaborative, organized and embraces ambiguity. The candidate will think big to deliver new capital benefits like grants and loans to sellers and implement creative approaches to improve the experience of BBA participants, and increase efficiencies for Amazon to serve our customers. They will develop and report metrics and KPIs that will communicate progress, impact and inform improvements of current and future benefits provided to BBA participants. The candidate ramps up quickly on complex issues and will utilize their attention to detail, experience in program management, and excellent written communication skills to ensure high quality results. Key job responsibilities - Operate capital benefits, including support on launching a loan fund, track and report on results and impact and help inform strategy through data deep dives and industry research. - Represent, verbally and in writing, complex decisions, tough trade-offs, and potential solutions clearly to leaders to help them understand the decisions they have to make and what options they have - Create, optimize, and drive adoption of critical mechanisms required to ensure long-term financial program success - Drive cross-functional and cross-regional alignment to achieve strategic capital goals About the team Amazon's Black Business Accelerator (BBA) supports Black-owned businesses to build sustainable growth by explicitly targeting barriers to access, opportunity, and advancement created by societal and historical imbalances. The program helps Black business owners grow their business with access to financial support, strategic business guidance, mentorship, and marketing and promotional support. Basic Qualifications - 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.