Sr. Project Coordinator - TRC Companies, Inc.

About Us:

Groundbreaker. Game changer. Pioneer.

 

TRC has consistently set the standard for clients needing more than just engineering services by blending scientific expertise with cutting-edge technology to create innovative, enduring solutions. From pipelines to power plants, roadways to reservoirs, schoolyards to security solutions, clients look to TRC for breakthrough thinking backed by the innovative follow-through of an industry leader. 

 

Our team works with a diverse range of commercial, industrial and government clients and the communities they serve. We are dedicated to delivering creative solutions that meet local needs, helping our clients thrive in a rapidly changing world. Together, we tackle challenges and strive to make the Earth a better place to live, community by community and project by project. 

 

Joining TRC means engaging in interesting, meaningful projects. We pride ourselves on our collaborative spirit, entrepreneurial zeal and agile corporate structure. We recognize that the expertise of our staff is our strongest asset, so we generously reward employees for successful performance and invest in their careers through training and the development of new skills and certifications. At TRC, we believe in the power of diverse perspectives and are committed to fostering an inclusive environment where every team member can thrive. We offer a range of People Programs designed to support our employees' growth and well-being. Explore our programs here: TRC People Programs

 

At TRC, every voice is valued, every individual has the opportunity to make a difference, and together we shape a brighter, more sustainable future.

Overview:

TRC is seeking a Senior Project Coordinator to support the delivery of a large commercial energy efficiency program in Oregon and SW Washington. Through the program, we deliver technical assistance and cash incentives to customers in commercial facilities and buildings to help make electric and natural gas energy efficiency upgrades possible.

As our Senior Project Coordinator, you lead the incentive payment process for energy efficiency projects. You independently evaluate applications to determine eligibility to participate in the program.  Your experience in energy incentives then allows you to make the final determinations related to incentive distribution.  Working closely with key cross-functional team members, including our call center, you communicate program information, including eligibility, to customers and provide guidance on appropriate next steps to participate in the program offerings. Your attention to detail is key to overseeing the quality control of project payments, ensuring customer satisfaction. You manage and track multiple projects in various stages of completion, developing appropriate procedures and directing the team’s workflow to complete projects and pay incentives on time. You provide guidance and mentorship to junior coordinators, helping them learn and gain efficiencies in processes and prioritize projects when needed to meet processing deadlines.

Located in Portland, Oregon.

TRC is committed to promoting diversity and equity within the clean energy sector. Different backgrounds and perspectives are essential to the utility of the future, and we are working to empower candidates of the global majority, people with disabilities, women, and LGBTQIA2+ persons in the field of energy project management.

 

Responsibilities:

• Evaluate applications and determine eligibility for program participation.
• Determine if projects meet the necessary requirements to qualify for cash incentives.
• Determine final eligibility and payment amount for incentive payments.
• Maintain up-to-date knowledge related to program eligibility and offerings.
• Understand energy efficient equipment requirements and communicate these to customers as needed.
• Perform project processing using client’s proprietary software system.
• Conduct quality control reviews/revisions on assigned team members’ projects.
• Prepare project documentation and monitor quality control reports to meet strict weekly project incentive payment deadlines.
• Work closely with subcontractors as needed to coordinate and track the details for multiple on-going projects in various stages.
• Update and maintain accurate data via CRM systems, to include but not limited to: Customer contact information, project details and notes, remaining project tasks, etc.
• Prioritize internal and external communication requests in accordance with project timelines and objectives.
• Communicate anticipated and actual project completion concerns to stakeholders.
• Answer customer and contractor calls and provide program information and eligibility requirements using call center software.
• Provide outstanding customer service, utilizing excellent communication skills and positive attitude to work with detailed requests from customers, client staff, and internal team members.
• Develop process documentation for program updates and offering changes.
• Other duties as assigned.

Qualifications:

Minimum Qualifications

• Bachelor’s Degree in Business Administration or related fields
• 3+ years administrative support and/or project management working in energy efficiency field.
• 1+ years’ experience processing incentive rebates
• Ability to lead team members in processing tasks, ensuring project work meets quality standards and meets deadlines.
• Intermediate proficiency in MS Office tools (Outlook, Excel, Word, SharePoint, Teams)
• Ability to understand, interpret, and apply technical information.
• Able to communicate in written and verbal English clearly and effectively.
• Demonstrated ability to manage multiple tasks to meet short turnaround times while adhering to strict quality control standards.
• Experience using a CRM or similar system to track customer and/or project details.

Highly Qualified Candidates will demonstrate:

• Experience coordinating, forecasting, and processing commercial, residential, and/or custom energy efficiency projects.
• Basic knowledge of lighting, HVAC systems and weatherization products.
• Basic knowledge of commercial and multifamily building owners and property management relationship
• Advanced education such as Bachelor’s, or higher degree in Business Management, Business Administration, or related field.
• Bilingual in English and Spanish
• Located in Portland, OR area.

Our Mission

We understand our clients’ goals, and embrace them as our own, applying creativity, experience, integrity and dedication to deliver superior solutions to the world’s energy, environment and infrastructure challenges.

Our Vision

We will solve the challenges of making the Earth a better place to live — community by community.

TRC is ranked #16 on ENR's list of the Top 500 Design Firms in the United States.

Please watch the video below to learn more:

https://bit.ly/3uJdTWh

 

Benefits: TRC offers a competitive benefit package consisting of:

• Medical, dental, vision, and disability insurance.
• 401k package that includes both traditional and Roth IRA options and Company match.
• Paid time off contingent upon full time or part time status and level of seniority (ranging from 15 to 25 days per year).
• All full-time employees enjoy a minimum of 8 Paid Holidays per year.
• TRC ensures that all employees, including those that work part-time, receive paid sick, family, and disability leave in accordance with the laws of their state of residence.

 

*These benefits are applicable to US employees depending on their employment status (full time, part time, or temporary). TRC offers jurisdiction specific benefit packages for International and Puerto Rico employees.

 

Compensation: In accordance with local law, the below salary range is applicable for the job and location associated with this requisition. Compensation will vary based upon experience, education, skill level, geographical location, and other compensable factors.

 

Other Compensation: Employee may be eligible for participation in the Company’s annual Discretionary Bonus Program which is contingent on Company, Business Segment, and Individual performance against Key Performance Indicators which vary by year and employee.

 

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Disclaimers:

TRC is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business needs. We celebrate diversity and are committed to creating an inclusive environment for all employees.

 

The complete job description and application are available on TRC’s career site.

TRC accepts applications for this position on an ongoing, rolling basis and reserves the right to cancel this posting at any time.

Salary Range:USD $66,137.00 - USD $80,834.00 /Yr.