Sr. QA Manager - Virtual Company
Jacksonville, FL 32202
About the Job
In this role, you will be responsible for leading a large QA team with up to 10+ direct reports. These QA teams are embedded in 5 agile teams supporting major products such as Policy Center, Rating, Billing Center, Agency Management System, Quoting Hub just to name a few. The QA team comprise of functional and automation skill set. We are looking for a leader with strong Change Leadership, Strong QA background, strong delivery management, relationship management experience working with business partners. Someone who will champion any new changes, leading new charges while also managing the operations and getting us to the next level of maturity.
Job Duties:
Facilitates a work environment that fosters and supports ethical decision-making and actions by motivating, promoting, and modeling ethical behavior, as well as executing job responsibilities in accordance with core values, ethics, and information protection policies.
- Responsible for managing staff, including hiring, goal setting, planning and delegation of work, training and skill development, coaching/mentoring and completing performance evaluations.
- Define and maintain holistic software quality assurance strategies including automation roadmap partnering with business and technology stakeholders.
- Champion continuous improvement of QA services and value with defined metrics
- Define and lead adoption of QA standards and practices leveraging layered testing principles to enable product quality.
- Address QA impediments for agile teams that emerge as part of project or product life cycle
- Participate in budget planning and tracking for QA tools, training, and staffing
Knowledge, Skills and Abilities:
- Business and Technology acumen, Software Development Life cycle.
- Agile framework like SAFe, Scrum, Kanban.
- Knowledge of modern Test Management tools.
- Knowledge of layered automation tools.
- Familiar with Cloud and modern Digital products, Knowledge of DevOps principles and practices.
- Knowledge of risk management.
- Extensive experience in Software QA Manual and Automation testing.
- Emotional intelligence Project Management.
- Presentation skills Excellent Communication Coaching, Mentoring skills.
- Strategic thinking Decision making Prioritization and Problem solving.
- Change management.
Preferred Knowledge, Skills & Abilities:
- Knowledge or experience in Property Insurance industry
- 6+ years of experience in enterprise-level software testing with web-based applications in a large-scale, relational database environment AND - 2 or more years of leadership experience
- Knowledge of tools like Rally, ReadyAPI, Selenium, Postman, Parasoft
- Knowledge of Guidewire platform
Relevant Experience and Education
- High School Diploma | GED (required)
- Associate/Technical Degree OR 2 years relevant experience, OR a combination of both college and experience equivalent to 2 years
- Bachelor’s Degree OR 3 years relevant experience, OR a combination of college education and relevant experience equivalent to 3 years
- Additional education may count towards work experience
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco LLC and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco”) respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco’s HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
