Sr Software Quality Assurance Analyst at Three Point Solutions Inc
Reston, VA
About the Job
Job Title: Sr Software Quality Assurance Analyst
Client: Health Insurance Company
Duration: 6 Months
Location: Reston, VA 20191 General Information Job description: Purpose:
The Software Quality Assurance Team monitors programs/projects in the organization to ensure practices, policies, processes, and regulations are adhered to, reviews current policies, standards, plans, processes, and procedures, and conducts assessments at the program/project level, reporting findings and tracking to closure
The team will provide recommendations for standards, procedures, processes, and guidelines for implementing program/project Quality Assurance (QA)/Quality Control (QC) activities, from project initiation through delivery
Additionally, the Software QA Team will report non-compliance issues, identify opportunities for improvement, track them to closure, and audit processes for maturity, reusability, uniformity, and repeatability.
Essential functions:
50%: Create audit checklists and apply Agile (SAFe, Kanban, Scrum) and waterfall methodologies
Conduct assessments of products/programs/projects (medium to complex) to ensure compliance with published standards, processes, and templates for SAFe, Kanban, Scrum practices
Identify process and procedural issues based on audit findings and initiate resolutions
Communicate with internal audit peers and management about status, audit issues, and deadlines
Conduct training and presentations on process governance and improvement
Collect objective evidence of quality-related data and trends
Monitor and track quality action items and issues to resolution
Participate in audit processes to ensure compliance and uniformity, ensuring that customer deliverables meet quality service level requirements (SLRs).
30%: Develop departmental materials, including SOPs, to maintain process libraries that outline governance, change management, auditing, reporting, and metrics
Conduct reviews, walkthroughs, assessments, and inspections to evaluate the effectiveness of current processes, techniques, systems, and associates for medium to complex projects
Participate in workgroups.
20%: Conduct internal consistency checks, ensuring uniform and fair auditing practices across all lines of business
Prepare QA reports and assist in senior-level presentations
Report and track process change requests.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
The requirements listed below represent the knowledge, skill, and/or ability required
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education Level: Bachelor's Degree
Education Details: Computer Science or a related technical field
Experience: 5 years of experience in the Software Development Life Cycle (SDLC) from initiation to completion, with a focus on process improvements, assessments, audits, and quality controls.
In Lieu of Education:
In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required, in addition to the required work experience.
Preferred Qualifications:
Knowledge, Skills, and Abilities (KSAs):
Hands-on experience with Agile, Spiral, and Waterfall methodologies (Advanced)
Functional knowledge of SAFe and product management
Proven experience in creating and delivering training and presentations
Proven experience with the execution and administration of Quality/Process Improvement best practices (Advanced)
Experience with Program/Project Quality Assurance/Process Improvement Plans (Advanced)
Experience with Quality Gates or Checkpoints as part of the SDLC (Advanced)
Ability to gather information and resolve issues independently (Advanced)
Ability to manage and track progress of small to medium complexity projects (Advanced)
Experience with Quality Assurance, process improvement methodologies in IT project development, custom software solutions, and maintenance environments (Advanced)
The incumbent must disclose any debarment, exclusion, or other event that makes them ineligible to work on Federal health care programs
They must be able to work effectively in a fast-paced environment with frequently changing priorities, deadlines, and variable workloads
They must meet established deadlines and handle multiple customer service demands, maintaining service excellence standards
Must provide positive customer service to internal and external customers, even those who are demanding or challenging.
#ZR
Client: Health Insurance Company
Duration: 6 Months
Location: Reston, VA 20191 General Information Job description: Purpose:
The Software Quality Assurance Team monitors programs/projects in the organization to ensure practices, policies, processes, and regulations are adhered to, reviews current policies, standards, plans, processes, and procedures, and conducts assessments at the program/project level, reporting findings and tracking to closure
The team will provide recommendations for standards, procedures, processes, and guidelines for implementing program/project Quality Assurance (QA)/Quality Control (QC) activities, from project initiation through delivery
Additionally, the Software QA Team will report non-compliance issues, identify opportunities for improvement, track them to closure, and audit processes for maturity, reusability, uniformity, and repeatability.
Essential functions:
50%: Create audit checklists and apply Agile (SAFe, Kanban, Scrum) and waterfall methodologies
Conduct assessments of products/programs/projects (medium to complex) to ensure compliance with published standards, processes, and templates for SAFe, Kanban, Scrum practices
Identify process and procedural issues based on audit findings and initiate resolutions
Communicate with internal audit peers and management about status, audit issues, and deadlines
Conduct training and presentations on process governance and improvement
Collect objective evidence of quality-related data and trends
Monitor and track quality action items and issues to resolution
Participate in audit processes to ensure compliance and uniformity, ensuring that customer deliverables meet quality service level requirements (SLRs).
30%: Develop departmental materials, including SOPs, to maintain process libraries that outline governance, change management, auditing, reporting, and metrics
Conduct reviews, walkthroughs, assessments, and inspections to evaluate the effectiveness of current processes, techniques, systems, and associates for medium to complex projects
Participate in workgroups.
20%: Conduct internal consistency checks, ensuring uniform and fair auditing practices across all lines of business
Prepare QA reports and assist in senior-level presentations
Report and track process change requests.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
The requirements listed below represent the knowledge, skill, and/or ability required
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education Level: Bachelor's Degree
Education Details: Computer Science or a related technical field
Experience: 5 years of experience in the Software Development Life Cycle (SDLC) from initiation to completion, with a focus on process improvements, assessments, audits, and quality controls.
In Lieu of Education:
In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required, in addition to the required work experience.
Preferred Qualifications:
Knowledge, Skills, and Abilities (KSAs):
Hands-on experience with Agile, Spiral, and Waterfall methodologies (Advanced)
Functional knowledge of SAFe and product management
Proven experience in creating and delivering training and presentations
Proven experience with the execution and administration of Quality/Process Improvement best practices (Advanced)
Experience with Program/Project Quality Assurance/Process Improvement Plans (Advanced)
Experience with Quality Gates or Checkpoints as part of the SDLC (Advanced)
Ability to gather information and resolve issues independently (Advanced)
Ability to manage and track progress of small to medium complexity projects (Advanced)
Experience with Quality Assurance, process improvement methodologies in IT project development, custom software solutions, and maintenance environments (Advanced)
The incumbent must disclose any debarment, exclusion, or other event that makes them ineligible to work on Federal health care programs
They must be able to work effectively in a fast-paced environment with frequently changing priorities, deadlines, and variable workloads
They must meet established deadlines and handle multiple customer service demands, maintaining service excellence standards
Must provide positive customer service to internal and external customers, even those who are demanding or challenging.
#ZR
