Sr Solution Consultant - Time & Attendance - UKG (Ultimate Kronos Group)
Augusta, ME
About the Job
Sr Solution Consultant - Time & Attendance
General Information
Ref #:
20240040439
Travel Amount Required:
Up to 25%
Job Type:
Regular-Full Time
Location:
USA - USA - Remote
Company Overview
Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers #WeAreUKG
Description & Qualifications
Description
The Sr. Solution Consultant is responsible for implementing our UKG workforce management (WFM) solutions for UKG customers. As the Sr. Solution Consultant, you will sculpt the design of the application and utilize the defined implementation process to meet the established implementation milestones and targeted completion dates. You will also work in a team environment to implement and support products that UKG sells to its customers and will work closely with the UKG Project Managers to complete tasks delegated by the Project Managers toward completing system implementations.
Duties and Responsibilities:
• Coordinate and perform all phases of UKG's implementation methodology
• Provide subject matter expertise and best practice guidance to the customer
• Provide analytical and design expertise; system configuration; data mapping; testing and client support of live payroll processing
• Track, manage, and oversee resolution of open implementation issues/items
• Proactively communicate with customers to keep them apprised of project status and ensure they are on track with assigned responsibilities
• Provide timely follow-up and resolution of open project-related items
• Meet project task milestone and due dates
• Achieve positive customer satisfaction outcomes
• Work collaboratively with customers and team members to achieve desired project results
Qualifications
Basic Qualifications:
• 5+ years of time & attendance implementation experience
• Demonstrated ability to troubleshoot technical issues
Preferred Qualifications:
• Global timekeeping, scheduling, leave, attendance management experience
• Configuration, testing & data mapping experience
• Experience with UltiPro/UKG Pro or other HCM software
• Strong time management and organizational skills to deliver on multiple tasks and projects under tight deadlines
• Excellent communication, customer service, and consulting skills
• Ability to handle ambiguity and adapt to changing requirements, processes, tools, and resources
• General Business Acumen
Pay Transparency for Colorado, New York, Washington and California
The pay range for this position in Colorado, New York, Washington and California is $68,100 to $97,900, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation.
Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers.
San Francisco Bay Area Pay Law
There is a different range applicable to specific work locations, within the San Francisco Bay area, the base pay range for this role in those locations is USD $78,315 to $112,585 per year.
EEO Statement
Equal Opportunity Employer
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO Know Your Rights poster (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf) and its supplement .
View the Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)
UKG participates in E-Verify. View the E-Verify posters here (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.
General Information
Ref #:
20240040439
Travel Amount Required:
Up to 25%
Job Type:
Regular-Full Time
Location:
USA - USA - Remote
Company Overview
Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers #WeAreUKG
Description & Qualifications
Description
The Sr. Solution Consultant is responsible for implementing our UKG workforce management (WFM) solutions for UKG customers. As the Sr. Solution Consultant, you will sculpt the design of the application and utilize the defined implementation process to meet the established implementation milestones and targeted completion dates. You will also work in a team environment to implement and support products that UKG sells to its customers and will work closely with the UKG Project Managers to complete tasks delegated by the Project Managers toward completing system implementations.
Duties and Responsibilities:
• Coordinate and perform all phases of UKG's implementation methodology
• Provide subject matter expertise and best practice guidance to the customer
• Provide analytical and design expertise; system configuration; data mapping; testing and client support of live payroll processing
• Track, manage, and oversee resolution of open implementation issues/items
• Proactively communicate with customers to keep them apprised of project status and ensure they are on track with assigned responsibilities
• Provide timely follow-up and resolution of open project-related items
• Meet project task milestone and due dates
• Achieve positive customer satisfaction outcomes
• Work collaboratively with customers and team members to achieve desired project results
Qualifications
Basic Qualifications:
• 5+ years of time & attendance implementation experience
• Demonstrated ability to troubleshoot technical issues
Preferred Qualifications:
• Global timekeeping, scheduling, leave, attendance management experience
• Configuration, testing & data mapping experience
• Experience with UltiPro/UKG Pro or other HCM software
• Strong time management and organizational skills to deliver on multiple tasks and projects under tight deadlines
• Excellent communication, customer service, and consulting skills
• Ability to handle ambiguity and adapt to changing requirements, processes, tools, and resources
• General Business Acumen
Pay Transparency for Colorado, New York, Washington and California
The pay range for this position in Colorado, New York, Washington and California is $68,100 to $97,900, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation.
Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers.
San Francisco Bay Area Pay Law
There is a different range applicable to specific work locations, within the San Francisco Bay area, the base pay range for this role in those locations is USD $78,315 to $112,585 per year.
EEO Statement
Equal Opportunity Employer
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO Know Your Rights poster (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf) and its supplement .
View the Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)
UKG participates in E-Verify. View the E-Verify posters here (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.
Source : UKG (Ultimate Kronos Group)
