Sr. Solution Manager - 25172 - SuperMicro Computer Inc.
Kansas City, MO
About the Job
Job Req ID: 25172
About Supermicro:
Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Job Summary:
A Sr. Solution Manager is responsible for providing solution based thought leadership within Supermicro while bridging the network, data center market, cloud and IT infrastructure into compelling solution and service offerings.
Essential Duties and Responsibilities:
Includes the following essential duties and responsibilities (other duties may also be assigned):
Possess a "big picture" mind set in collaboration with the ability to always think beyond a single project or business domain
Create product roadmaps and develop strategy for successful services deployment based on deep understanding of customer requirements
Managing technical resources within the organization to address client needs when necessary
Define and provide creative solutions and overcome constraints to meet customer requirements in demanding markets
To understand and resolve challenges by collaborating with internal business partners and technical team members. Lead in preparing RFP total solutions response
Act as escalation point for Global Services Team
Overseeing deliverables and documentation as required supporting the Supermicro service organization
Create positioning statements, marketing, and sales training materials, product specifications
Present training material to internal sales force as well as externally at customer sites. Willingness to travel periodically to visit customers and attend trade shows
Conduct competitive analysis and develop ecosystem with partners in the industry
Drive technical issues to closure by arranging resources and engaging with other engineering team to duplicate and debug
Providing technical leadership and guidance to Global Service team
Emphasis on service while providing technical guidance and driving delivery of high-quality solutions
Design, build, preconfigured and integrated solutions that are certified and packaged into Supermicro Infrastructure Packaged Solutions with emphasis on service
Plan, install and manage HW/SW solutions
Build and maintain long term relationships with Key Customers
Travel required
Qualifications:
Bachelors' or Masters' degree in engineering discipline; computer science, computer engineering and electrical engineering preferred
Minimum 8 year experience with Compute/Storage Server or Data Center or IT Infrastructure installation
Excellent communication skills and business sense required
Management experience is a must
Strong background and experience with x86-based server architecture
Familiarity with Firmware, Linux, Windows and virtualization platforms is a plus
Strong technical communication and leadership skills to lead investigations with engineers of multiple disciplines
Individual must be able to work effectively in a high pressure environment
Must have advance Microsoft Visio, PowerPoint and Project management skills
Salary Range
$123,000 - $139,000
The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.
EEO Statement
Supermicro is an Equal Opportunity Employer and embraces di ersity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
About Supermicro:
Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Job Summary:
A Sr. Solution Manager is responsible for providing solution based thought leadership within Supermicro while bridging the network, data center market, cloud and IT infrastructure into compelling solution and service offerings.
Essential Duties and Responsibilities:
Includes the following essential duties and responsibilities (other duties may also be assigned):
Possess a "big picture" mind set in collaboration with the ability to always think beyond a single project or business domain
Create product roadmaps and develop strategy for successful services deployment based on deep understanding of customer requirements
Managing technical resources within the organization to address client needs when necessary
Define and provide creative solutions and overcome constraints to meet customer requirements in demanding markets
To understand and resolve challenges by collaborating with internal business partners and technical team members. Lead in preparing RFP total solutions response
Act as escalation point for Global Services Team
Overseeing deliverables and documentation as required supporting the Supermicro service organization
Create positioning statements, marketing, and sales training materials, product specifications
Present training material to internal sales force as well as externally at customer sites. Willingness to travel periodically to visit customers and attend trade shows
Conduct competitive analysis and develop ecosystem with partners in the industry
Drive technical issues to closure by arranging resources and engaging with other engineering team to duplicate and debug
Providing technical leadership and guidance to Global Service team
Emphasis on service while providing technical guidance and driving delivery of high-quality solutions
Design, build, preconfigured and integrated solutions that are certified and packaged into Supermicro Infrastructure Packaged Solutions with emphasis on service
Plan, install and manage HW/SW solutions
Build and maintain long term relationships with Key Customers
Travel required
Qualifications:
Bachelors' or Masters' degree in engineering discipline; computer science, computer engineering and electrical engineering preferred
Minimum 8 year experience with Compute/Storage Server or Data Center or IT Infrastructure installation
Excellent communication skills and business sense required
Management experience is a must
Strong background and experience with x86-based server architecture
Familiarity with Firmware, Linux, Windows and virtualization platforms is a plus
Strong technical communication and leadership skills to lead investigations with engineers of multiple disciplines
Individual must be able to work effectively in a high pressure environment
Must have advance Microsoft Visio, PowerPoint and Project management skills
Salary Range
$123,000 - $139,000
The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.
EEO Statement
Supermicro is an Equal Opportunity Employer and embraces di ersity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
Source : SuperMicro Computer Inc.
