Sr Systems Admin - MetroSys

Job Summary:

We are looking for an experienced and proactive Senior System Administrator with a strong background in Microsoft Office 365 and Intune to join our IT team. The ideal candidate will be responsible for managing and maintaining our IT infrastructure, with a focus on cloud services and mobile device management. This role requires a highly skilled professional who can ensure the smooth operation, security, and scalability of our IT systems.

Key Responsibilities:

• System Administration and Management:

  • Install, configure, and maintain server hardware and software.
  • Manage and monitor all installed systems and infrastructure.
  • Ensure the highest levels of systems and infrastructure availability.

• Microsoft Office 365 Administration:

  • Administer and manage Office 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive.
  • Troubleshoot and resolve issues related to Office 365 services.
  • Implement and maintain Office 365 security and compliance policies.

• Intune Administration:

  • Configure and manage Intune for mobile device management (MDM) and mobile application management (MAM).
  • Implement and enforce device compliance policies.
  • Deploy applications and updates through Intune.

• User Support:

  • Provide advanced technical support and guidance to end-users.
  • Troubleshoot and resolve hardware, software, and network issues.
  • Administer user accounts, permissions, and access rights.

• Security and Compliance:

  • Implement and maintain security measures, including firewalls, antivirus, and intrusion detection systems.
  • Ensure systems comply with organizational and regulatory standards.
  • Manage and monitor security alerts and incidents.

• Backup and Recovery:

  • Develop and maintain backup and recovery procedures.
  • Ensure regular backup operations and verify data integrity.

• Documentation and Reporting:

  • Maintain accurate and comprehensive documentation of configurations, procedures, and issues.
  • Generate regular reports on system performance and health.

Qualifications:

• Education:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred).

• Experience:

  • 5 years of experience as a System Administrator or similar role.
  • Strong experience with Microsoft Office 365 administration.
  • Strong experience with Microsoft Intune administration.
  • Experience with virtualization technologies (VMware, Hyper-V, etc.).
  • Experience with Windows Server and Active Directory.

• Skills:

  • Strong knowledge of system security (e.g., intrusion detection systems) and data backup/recovery.
  • Familiarity with various operating systems and platforms.
  • Excellent problem-solving and communication skills.
  • Ability to work independently and as part of a team.

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