Sr Systems Engineer - Hybrid - ACI Worldwide

ACI Worldwide Inc. ( Nasdaq : ACIW ) is a payment systems company headquartered in Elkhorn Nebraska ACI develops a broad line of software focused on facilitating real-time electronic payments. These products and services are used globally by banks , financial intermediaries such as third-party electronic payment processors , payment associations, switch interchanges, merchants , corporations, and a wide range of transaction-generating endpoints, including automated teller machines (\"ATM\"), merchant point of sale (\"POS\") terminals, bank branches, mobile phones , tablet computers , corporations , and internet commerce sites

In short, we're helping banks, merchants and billers capture rising real-time opportunities and volumes, all to meet the shifting needs of their consumers and business customers.

Our people are the core of our business, and our team represents a globally diverse, passionate and dedicated group of thousands of individuals around the world who share a common commitment to making our customers successful by driving the future of payments. As an Senior Systems Engineer you can help make possibilities happen.

The ACI Operation & System Engineering team is a horizontal team that works with product team and other teams that need performance monitoring as well as Data encryption & Data Tokenization services. The team works with cutting edge tools like Protegrity, Comforte, Zabbix and IgNio, Grafana Cloud. The Team helps in configuration, deployment and support of these tools to the product and Data center teams. As part of this team one will be responsible to configure and play a lead role in the design of complex systems for internal and external customers.

Job Description

• System Engineering: Provide production centric architectural and operational oversight for the development of new or enhanced services and/or products & deploy and support system monitoring toolsto measure system performance & determine if it can effectively meet current needs and anticipate future needs with solid expertise in configuring and deploying Protegrity and Comforte Data Security tool kit.
• System design, performance and strategy: Defining systems strategy, developing system requirements, designing, prototyping, and testing custom technology solutions, and supporting system implementation. to Design and build strong Application and System monitoring and automated self-healing procedures
• System Monitoring tools: To provide expertise in operation, migration , configuration ,administration and integration of Zabbix with other tools to analyze data from various sources including network traffic, server logs and application logs Create benchmark reports and trends
• Cross-Functional Collaboration: Work closely with Development teams, QA / UAT engineers, product managers, and other stakeholders to monitor system performance and make recommendations for improvement to ensure optimal efficiency and experience to collaborate with a global team and work with attention to detail & multitask under tight deadlines
• Troubleshooting and Issue Resolution: Investigate and diagnose system requirements and incidents, providing timely solutions and collaborating with the team to prevent future occurrences and improve on any performance issues

Minimum Qualifications

• 7-8 years of experience in System Engineering with solid expertise analyzing and assessing System Engineering (SE) processes and identifying improvement areas basis Industry maturity standards such as ASPICE/
• Strong technical experience in product architecture and/or production IT environments to configure, deploy and support system monitoring toolsto measure system performance & determine if it can effectively meet current needs and anticipate future needs with solid expertise in configuring and deploying Comforte Data Security tool kit.
• Strong experience with monitoring provisioning and configuration tools such as Comforte, Protegrity, and Ignio.
• Advance to expert knowledge required for the Zabbix , Grafana cloud , Ignio & Exposure to tools such as JIRA , PagerDuty, jasper , SolarWinds.
• Hands on knowledge in operation & migration , configuration ,administration and integration of Zabbix with other tools
• Deep expertise in Linux, UNIX, Windows and other open source systems from a configuration, performance management for a data center (Private Cloud) perspective
• Solid Unix shell scripting (BASH, KORN) expertise along with excellent Debugging, analytical and problem solving skills
• Ability to collaborate with a global team and work with attention to detail & multitask under tight deadlines.

Highly Desired Qualifications

• Previous experience in UPI, Retail Banking, Retail Payment, Merchants, card payments software solutions including VISA, MasterCard, Discover, AMEX, JCB, etc will be a plus
• Work Experience in Agile Methodology would be preferable.

Education:

• BE, BTech Comp Science, BTech Electronics, BE / BTech IT, MSc Comp Sc, MCA

In return for your expertise, we offer growth, opportunity, and a competitive compensation and benefits package in a casual work environment. Our benefits are the "Best in Industry" such as

• Health Insurance for Employee and Family with periodic health checkups.
• Paid time off and sick time off
• Maternity and Paternity time off.
• Robust rewards and awards program.

Are you ready to help us transform the world of electronic payments? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.com.

ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.

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Job ID (Requisition #14177)ACI Worldwide is a global leader in mission-critical, real-time payments software . Our proven, secure and scalable software solutions enable leading corporations, fintechs and financial disruptors to process and manage digital payments , power omni-commerce payments , present and process bill payments , and manage fraud and risk . We combine our global footprint with a local presence to drive the real-time digital transformation of payments and commerce.