Job Description

Welcome to the intersection of energy and home services. At NRG, we’re driven by the idea of a smarter, cleaner, more connected future—and the possibilities that will bring to the world and to the 7.3 million customers we serve. 

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. More information is available atwww.nrg.comorwww.vivint.com. Connect with NRG and Vivint on Facebook, Instagram, LinkedIn and X. 

Talent Information Systems Sr. Analyst

Talent Information Systems Analyst is responsible for providing both strategic guidance and tactical support in the administration and support of policies, procedures, and systems, in support of the NRG Human Capital Management (HCM) vision. Members of the organization will act primarily as internal consultants who are responsible for representing the business in terms of the following activities: understanding and communicating business requirements, assuring policies and procedures are followed, and systems are being used in accordance to the rules and structures as designed. Communication, training, and the infrastructure to support both, are also core components of the role that team members share. Additionally, key responsibilities are as follows:

Job description

The Talent Information Systems Analyst will be responsible for the maintenance, design, testing and configuration of SuccessFactors system with a primary focus on Recruiting, Onboarding 2.0, Employee Central and will be secondary support for Reports and Integrations. The Talent Information Systems Analyst will be responsible for the successful delivery of HCM technology process deliverables for the projects they support and will troubleshoot system issues, implement new modules, configure and customize the platform, and ensure data integrity across all HR processes. The incumbent will collaborate with Talent centers of excellence, IT, and other stakeholders to identify user requirements, assess available technologies, and recommend and implement solutions in meeting the organization’s HR goals.  The incumbent will be responsible for providing quality deliverables in a fast-paced, growing Organization.  The position reports to the Talent Information Systems Manager and is a collaborative partner with the leadership in the Talent centers of excellence, Information Technology (IT) management, and associated vendors.

Primary Duties & Responsibilities:

• Lead projects to ensure functionality is developed in a way that complies with business requirements and established methodologies & practices.
• Troubleshoot functional problems in SuccessFactors and SAP HCM modules and other application software when issues arise.
• Lead SuccessFactors and SAP configuration changes for production support, enhancements, upgrades, and new releases.
• Direct the business process analysis, creation of business requirements documents, and testing for projects and all system changes.
• Configure SuccessFactors modules based on requirements in the business requirements documents.
• Develop and maintain custom reports, dashboards, and analytics to support HR and business operations.
• Develop business relationships and integrating activities with other departments to ensure successful implementations.

Experience & Required Skills:

• 5+ years of experience with configuration and support of SuccessFactors modules, with expertise in Recruiting, Onboarding 2.0 and Employee Central. Additional experience in Reporting and Analytics is preferred.
• Extensive experience in system configuration, implementation, and support with a deep understanding of multiple SuccessFactors modules and integration with EC Payroll and Benefits.
• Experience required in 3rd party interface design and maintenance.
• Experience with Ticketing support systems and issue close-out.
• Analytical and solutions-oriented; ability to solve complex problems.
• Proven ability to work in a self-directed environment.
• Strong interpersonal skills with the ability to provide guidance to HR Leadership in the administration of SuccessFactors and SAP HCM.
• Bachelor’s degree preferred.

Learn about theVivint Cultureand why it’s a great place to grow your career!

Here are some highlighted perks you should ask us about:

• Daily lunch and drinks on site
• Paid holidays and flexible paid time away
• Employee/Friends/Family Discounts
• Onsite health clinic, gym, gaming tables
• Medical/dental/vision/life coverage & 24/7 Medical Hotline
• 401(k) + Employer Match
• Employee Resource Groups

WORKING CONDITIONS: 

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.

SAFETY:

Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment.  Each new employee is responsible for completing all training requirements.  Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public.  Employee must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.

If you are an active Vivint employee, please apply through Workday by searching "Find Jobs".