Sr Therapy Support Specialist, Pelvic Health - Columbus, Ohio - Medtronic
Columbus, OH
About the Job
You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world
A Day in the Life
This is a field-based role
Responsibilities may include the following and other duties may be assigned
+ Represents Medtronic Neuromodulation during surgeries and implants by providing all necessary equipment and products required for the implant, demonstrates expertise in all aspects of implant, follow-up support and troubleshooting techniques (such as proper device selection, appropriate programming, correct implantation and testing of all device systems)
+ Maintains current knowledge about assigned products and services as well as competitive products
+ For new and existing accounts, this position is able to proactively identify needs and teach a broader level of caregivers and account employees
+ Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and therapies
This is achieved by coordinating: one on one sessions, in service education programs, seminars and/or outside symposiums
+ Assists district manager and in-house training department in education/training of new employees in the district (therapy consultants, clinical specialists, field clinical engineers, etc.)
+ Provides sales support during or following cases such as completing the necessary documentation (for example: implant registration, temporary id cards, packing list) and is able to execute invoices in a variety of different situations
This position is able to place an order with customer service for pending purchase orders and product replacement
+ Maintains open and effective communication with all district personnel, customers and other Medtronic employees
+ Contributes to the completion of milestones associated with specific projects at the regional and/or national level
+ Has an understanding of all quality policy/system items that are applicable
+ Follows all work/quality procedures to ensure quality system compliance and high quality work
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position
We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader —that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients
To learn more about Inclusion & Diversity at Medtronic Click Here (https://www.medtronic.com/us-en/about/careers/diversity-inclusion.html)
Must Have: Minimum Requirements
_To be considered for this role, please ensure the minimum requirements are evident on your resume._ + High School Diploma or GED AND a minimum of 8 years of patient care/clinical experience; or + Associate’s Degree AND a minimum of 6 years of patient care/clinical experience; or + Bachelor’s degree AND a minimum of 4 years of patient care/clinical experience
Nice to Have
• Bachelor’s or Master's Degree • Clinical skill and knowledge (ex
ability to conduct a simple trial, implant and/or refill a pump) • Clinical experience with implantable Neuromodulation products and stim experience • Experience in servicing medical personnel on product use • Experience working with a medical device or pharmaceutical company and clinical experience in a specialty area: urology, surgical, RN, neurology, neurosurgery, orthopedic, operating room, or home health care • Ability to communicate effectively with sales and health care professionals • Ability to coach others on use of products and clinical applications • Excellent organizational skills • Ability to prioritize under pressure • Ability to manage multiple tasks simultaneously
Preference will be given to local qualified candidates and candidates with Medtronic experience Additional Job Requirements: + While performing the duties of this job, the employee is regularly required to be independently mobile + Required to interact with a computer for extended periods of time, and communicate with peers and co-workers + Regularly required to talk or hear + Occasionally required to sit and reach with hands and arms + Regularly required to stand; walk and use hands to finger, handle, or feel objects, tools , or controls + Must frequently lift and/or move up to 50 pounds + Specific vision abilities required by this job involve normal vision + Ability to travel Must have a valid driver's license and active vehicle insurance policy
In addition, your driving record will be reviewed and will be considered as part of your application
Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel
BUSINESS DESCRIPTION:
Pelvic Health is part of the Neuroscience Portfolio
Our therapies treat patients suffering from overactive bladder, non-obstructive urinary retention and fecal incontinence with our sacral neuromodulation (SNM) systems InterStim X™️ and InterStim™️ Micro; and our percutaneous tibial neuromodulation (PTNM) system NURO™️
More than 400 million people worldwide have incontinence, and many of them limit their lives socially, professionally and personally because of their condition
Our goal is to expand access to our therapies so we can help potentially millions of people get their lives back
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile
The employee is also required to interact with a computer, and communicate with peers and co-workers
Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values
We recognize their contributions
They share in the success they help to create
We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage
Salary ranges for U.S (excl
PR) locations (USD): U.S
Pay Transparency (for SIP, Commission, Hourly Direct, Interns, Executives)The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California
The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location
Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others)
In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals
Learn more about total rewards here
(https://www3.benefitsolver.com/benefits/BenefitSolverView?page\_name=signon&co\_num=30601&co\_affid=medtronic) Medtronic benefits and compensation plans (https://www3.benefitsolver.com/benefits/BenefitSolverView?page\_name=signon&co\_num=30601&co\_affid=medtronic)
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people
From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves
We have the talent, diverse perspectives, and guts to engineer the extraordinary
Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com)
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law
In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities
At Medtronic, most positions are posted on our career site for 3-7 days
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We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people
From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves
We have the talent, diverse perspectives, and guts to engineer the extraordinary
We change lives
Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes
Our industry leadership comes from the passion and ingenuity of our people
That’s who we are
Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives
We build extraordinary solutions as one team
With one Medtronic Mindset defining how we work
Speed and decisiveness run through our DNA
Diverse perspectives inspire our bold answers to any challenge that comes our way
And we deliver results the right way, breakthrough after patient breakthrough
This life-changing career is yours to engineer
By bringing your ambitious ideas, unique perspective and contributions, you will… +
Build
a better future, amplifying your impact on the causes that matter to you and the world +
Grow
a career reflective of your passion and abilities +
Connect
to a dynamic and inclusive culture that welcomes the challenge of life-long learning These commitments set our team apart from the rest:
Experiences that put people first
Respect for people is the hallmark of our humanity
It fuels our team to positively impact even a single life
And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need
Life-transforming technologies
No matter your role, you contribute to technologies that transform lives
What we build empowers patients to live life on their terms
Better outcomes for our world
Here, it’s about more than the bottom line
Our Mission to improve human welfare drives us
We advance healthcare, society, and equity with every design, inside and outside our walls
Insight-driven care
Fresh viewpoints
Cutting-edge AI, data, and automation
You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law
In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees
For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees)
For updates on job applications, please go to the candidate login page and sign in to check your application status
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