Sr. User Experience Designer, Screening - AppFolio, Inc
Santa Barbara, CA
About the Job
Hi, We’re AppFolio.
We’re innovators, changemakers, and collaborators. We’re more than just a software company — we’re a cloud-based powerhouse that creates products to make our customers’ lives easier. We’re revolutionizing the way people do business, and we want your ideas, your enthusiasm, and your passion to help us keep on innovating.
We love where we work, and you can, too.
AppFolio seeks a Sr. UX Designer to join our Screening team, focusing on improving how Property Managers manage applications and choose their next tenant. The Sr. UX Designer is a dedicated member of a small, cross-functional scrum team and is primarily responsible for understanding root customer problems and prototyping and validating design solutions in collaboration with other team members. An evangelist for user-centered design, this individual has a unique talent and passion for translating complex tasks into simple interactions, driving ease of use as our key competitive advantage.
The ideal candidate will be an excellent communicator, knowledgeable and eager to apply Agile and Lean UX techniques, comfortable in a fast-moving organization, excited to collaborate with Software Engineers, QA Engineers, UX Designers, and Product Managers to build revolutionary software solutions.
Responsibilities:
- Obsessively learn the product, our users, and their needs to craft the experience of the screening space
- Be the voice and advocate of the customer, understanding their context and processes, and communicating their needs to the team through data and insights
- Understand complex design challenges by participating alongside engineering, QA, and product in LeanUX-inspired activities such as design studios and story mapping
- Ongoing, close collaboration with team members during each sprint, including impromptu discussions and brainstorming activities, as well as pairing with engineers on design feasibility
- Supporting the team as needed with wireframes, flow diagrams, rapid prototypes and mock-ups to communicate and validate design ideas efficiently
- Facilitate user research, in collaboration with the team, to validate ideas and prototypes, as well as conduct ongoing usability testing of the working software
- Evangelize a cohesive user experience via the consistent use of UI patterns from our design system
Qualifications:
- Strong technical aptitude, product common sense, and curiosity combined with a genuine love for products, people, and user experience
- A portfolio of software design that demonstrates your design process, skills and creativity
- Experience with a variety of UX deliverables (wireframes, user flows, mockups, prototypes, etc.), paired with a keen sense of when to choose the right tool(s) to communicate the design
- Excellent communication, collaboration, and problem-solving skills
- Knowledge of Agile UX and Lean UX methodologies and experience working in a highly collaborative, agile environment is a huge plus
- Advanced proficiency with design and prototyping tools, preferably Figma
- Outstanding verbal and written communication skills: both synchronously and asynchronously.
- Passionate about learning and able to build subject matter expertise quickly
- Knowledge of the operations and processes of tenant screening is a plus.
- Minimum of 5 years of experience in user experience design
Compensation & Benefits
The base salary/hourly wage that we reasonably expect to pay for this role is: $125,600-$157,000
The actual base salary/hourly wage for this role will be determined by a variety of factors, including but not limited to: the candidate’s skills, education, experience, etc.
Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses/commissions that you may be eligible for based on your role and/or employment type.
Regular full-time employees are eligible for benefits - see here.
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Source : AppFolio, Inc
