Sr. UX Designer, Device and Services Design Group - Amazon

Description We're the Devices & Services Design Group (DDG) at Amazon. Our organization drives design innovation for Echo Devices, Fire TV, Fire Tablets, Alexa Mobile and more. Our team is responsible for designing innovative experiences for hundreds of millions of Alexa customers. We are looking for a Sr. UX Designer to drive the vision, definition and design of multi-modal experiences across a range of devices. As a Sr. UX Designer on our team, you will have a significant impact on our business and drive the vision, definition and design of multitude of experiences. You will invent and deliver throughout the strategy, design, and development lifecycle to build customer-focused solutions at scale. You must be responsive, flexible, and able to succeed within an open and collaborative peer environment. You must be able to lead projects forward in the face of ambiguity. From the beginning, you will play an integral role in defining problems, driving alignment around key customer experience outcomes, building workflows, building and testing low-fidelity prototypes, and designing delightful and highly-usable digital experiences. Key job responsibilities - Own the end-to-end process, from problem definition to delivery. - Use business requirements, user, and market research to assist in developing scenarios, use cases and high-level requirements to shape product strategy. - Work with partners to identify key jobs to be done. - Design the information architecture, interface and interaction flows for Alexa multi-modal devices. - Develop conceptual models that define the system of devices, wireframes, visual mockups, and prototypes. - Design highly usable digital experiences by rapidly prototyping, testing and iterating on designs with internal partners. - Develop and maintain detailed user-interface specifications and design patterns. - Effectively work with project managers to plan projects for effective delivery while maintaining high standards for design. - Be a passionate and effective advocate for design with non-design audiences. - Write effectively to communicate design rationales and benefits to Amazon customers. - Guide a cross-functional team and elevate the culture of UX thinking and design excellence. A day in the life In this highly visible role, you will work on some of the most challenging opportunities at Amazon today. You will use business requirements as well as user and market research to assist in developing scenarios, use cases, and high-level requirements. On a daily basis, you will collaborate with a team of world-class multi-disciplinary designers, researchers, engineers, product managers and executives. You will use a variety of methods, including wireframes, prototypes, storyboards, high-fidelity mockups and specifications to communicate design thinking to senior leadership, engineering and product partners at every phase of product development. About the team You will join a team of designers working across modalities and devices to deliver exceptional customer experiences. Customer obsession is at the core of all of our design decisions. We dive deep with product managers, designers, and engineers to learn how to better serve our customers. We work cross-functionally to craft scalable, cohesive, delightful, and highly-usable solutions. The team makes strategic decisions that allow partners to take action, move quickly, take ownership, and deliver results. We earn the trust of others within DDG to foster an environment of inclusion and openness, allowing everyone to do their best every day. Basic Qualifications - 6+ years of design experience - Have an available online portfolio - Designing and prototyping in Figma, Photoshop, Illustrator, and other industry standard tools. Preferred Qualifications - Experience applying scrum to visual or UX design processes - Experience with UX design of complex workflows - Experience working with product managers and engineers to understand technical requirements and the ability to translate these into user experience requirements. - Experience working end-to-end with product and developer partners: defining problems and customer experience outcomes, building work-flows and evaluating prototypes. - Familiarity with Material UI (React) component libraries and experience adding to, maintaining, managing and scaling design systems. - Experience building, testing and shipping digital products. - Experience with agile development methodologies and experience iterating on your designs by gathering user/partner feedback. - Experience prototyping user journeys using Figma, ProtoPie or similar tools. - Systems design experience. - Strong presentation, storytelling and writing skills. - Experience presenting design work to user experience teams, product and engineering teams, and executives for review and feedback. - Working knowledge of the foundations of engineering principles and how design translates into code. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.