Sr UX Designer - sweetgreen

Since opening our doors in 2007, sweetgreen has been on a mission to build healthier communities, starting with real food. As we build our digital platform and continue to scale, we need a creative thinker to keep enhancing our customer's digital experience.

The Senior UX Designer will be a key member of the sweetgreen product team, responsible for leading the conceptualization of customer-facing features, including ordering website, kiosk, and mobile app updates and the development of new interactive elements that will improve our understanding of our customers. This role involves close collaboration with various departments to ensure that the design aligns with the company's brand approach and enhances the overall customer experience. This role requires a deep understanding of UX principles, proficiency in design tools, and experience in evolving and enhancing an existing app. 

Your Responsibilities  

• UX Design: Drive the creation of intuitive, seamless user experiences across digital platforms. This includes conducting user research, reviewing personas with product managers, journey mapping, wireframing, prototyping, and usability testing to inform design decisions.
• Vision for Customer Engagement: Define, articulate, and champion the future vision for how customers onboard, subscribe, and engage with sweetgreen to ensure a seamless user experience.
• Research-Driven Design: Conduct customer research and usability testing to gather insights, identify needs, and validate design decisions.
• Cross-Functional Collaboration: Work closely with product, engineering, and marketing teams to align design strategies with business objectives and technical constraints.
• Leading future state: Stay updated on industry best practices, emerging technologies, and design trends to drive innovation and maintain a competitive edge.

Your Qualifications

• 6+ years of experience in UX design roles. Ideally a mix of startup and larger company. 
• At least 2 years of experience working on consumer mobile applications
• Strong portfolio showcasing your UX design process and outcomes, with a focus on customer-facing digital products.
• Proven experience in UX design and prototyping with Figma, including usability testing.
• Excellent understanding of design principles, customer-centered design processes, and web accessibility standards.
• Effective analytical and problem-solving skills, with the ability to use data and customer feedback to present design concepts clearly and inform design decisions.
• Strong interpersonal skills and the ability to build relationships with team members and internal stakeholders.
• Culture of ownership, collaboration, and results within blended corporate and partner teams
• Passionate about food. Ideally, you know what you eat, and you realize how important it is to connect people and communities to real food. Both for people and for the planet.

What you'll get:

• Highly competitive pay + bonus plan
• Three different medical plans to suit your and your family's needs
• Dental and Vision insurance
• Flexible PTO plan
• 401k program
• Employee HSA and FSA
• Complimentary greens
• An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
• To live the sweetlife and celebrate your passion + purpose
• A collaborative team of people who live our core values and have your back
• A clear career path with opportunities for development, both personally and professionally
• Free sweetgreen swag

Come join the sweetlife!

About sweetgreen

sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen, our 3,500 team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we're committed to leaving people better than we found them. We're in the business of feeding people, and we're out to change what that means.

sweetgreen provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click here.