Sr. VoIP Technician - Oneida Technical Solutions

Oneida Technical Solutions, LLC (OTS), was founded in 2014 and quickly established itself as a reliable partner capable of providing a variety of information technology and cyber solutions across highly complex, highly regulated and highly secure environments, including the U.S. Department of Defense (DoD), healthcare, higher education, law enforcement, retail, casino gaming and more.

Our innovative cyber capabilities and programs have made us trusted partners for IT modernization projects, implementing upgrades and accelerating the delivery of new solutions for the DoD and commercial industries with consumer-driven technology.

We are currently bidding on a contract providing IT and Cyber Security services for the IT Division within the NSWC Corona Division, Corporate Operations Department, supporting the Command Information Office, Information Technology Operations, Information Management Customer Services and Cyber Security.

We are seeking a Sr. VoIP/Telecommunications Technician.

In this role, the selected candidate installs, tests, troubleshoots, programs, maintains, and repairs digital switching equipment, attendant consoles, power and ringing relay racks, miscellaneous telephone, radio, fire alarms, intrusion alarms, and computer data circuits and related apparatus required in the central switching office. This worker analyzes system failures and other unusual system occurrences to isolate the source of the problem and determine whether the failure is caused by software, hardware, or other factors. Employees in this position maintain manual and/or computerized central office records, including detail records, traffic analysis records, cable records, line records, subscriber service records, and spare parts inventories.

This role requires a Secret Clearance and A) a high school degree, or a GED, and more than five (5) years of relevant Cisco Voice over Internet Protocol (VoIP) technical support and three (3) years of experience on the day-to-day operations of the VoIP telephone system, including infrastructure (wiring), OR
B) a bachelor's degree in a relevant field and two (2) years of relevant Cisco Voice over Internet Protocol (VoIP) technical support, and one (1) year of experience on the day-to-day operations of the VoIP telephone system, including infrastructure (wiring), OR
C) a master's degree in a relevant field
* Must have the 1 or more of the following IT certifications or the industry equivalent:
- BICSI Installer 1 (INST1) Certificate
- BICSI Installer 2, Copper (INSTC) Certification
- BICSI Installer 2, Optical Fiber (INSTF) Certification
- Cisco Certified Network Associate (CCNA) Enterprise
- Cisco Certified Support Technician (CCST) Networking
* Additionally, must adhere to 8570.01M CWF Requirements - IAT Level II

Oneida Technical Solutions, LLC. is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.

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