SRE / Applications Support Engineer - Aloden LLC

Location: New York (Hybrid - 3 days onsite, 2 days remote)

Candidate Preference: Local candidates or those willing to relocate to the New York area.

Employment Type: W2 only

Must-Have Skills:

• Application Support Experience: Approximately 7 years of experience in application support, ideally in a front-office environment (trading floor preferred).
• Financial Product Knowledge: Experience with Fixed Income products (Bonds, Treasuries, FX trading, Equities, Interest Rate Derivatives, Credit Risk) is highly desirable.
• Scripting & Automation: Proficiency in Python scripting and ability to handle small development tasks.
• Operating Systems & Networking: Strong knowledge of Unix/Linux, including shell scripting, and understanding of basic networking concepts (NFS, LAN, TCP/IP).
• Databases: Experience with relational database management systems (RDBMS) and the ability to write and execute SQL queries.
• Monitoring Tools: Familiarity with monitoring tools like Geneos, Grafana, and Splunk.
• SRE Tools: Experience with automation tools used for Site Reliability Engineering.
• Job Scheduling: Knowledge of job scheduling tools (e.g., Autosys, Control-M).
• Cloud: Experience with AWS, with AWS certification preferred.
• Communication: Excellent communication skills to interact effectively with traders and other stakeholders.

Nice-to-Have Skills:

• Fixed Income Derivatives: In-depth knowledge of fixed income derivatives products.
• Programming Languages: Proficiency in one or more general-purpose programming languages (Java, Python, .NET, C++, etc.).
• DevOps/SRE: Experience or knowledge of working in a DevOps/SRE model.
• Development Tools: Familiarity with Jenkins, Git, and Bitbucket.

Responsibilities:

• Provide front-office application support, troubleshooting issues and resolving them promptly.
• Work closely with traders and other users to understand their needs and provide effective solutions.
• Develop and maintain scripts and automation tools to streamline support processes and improve system reliability.
• Monitor system performance and proactively identify and address potential issues.
• Participate in incident management and problem resolution.
• Collaborate with development teams to ensure smooth application deployments and upgrades.

Qualifications:

• BS/BA degree in Computer Science, Engineering, or equivalent experience.
• Enthusiastic, self-motivated, and inquisitive, with a strong sense of ownership and accountability.
• Proven expertise in application development and support, preferably in a financial services environment.
• Understanding of risk controls and compliance requirements.
• Ability to work collaboratively in a team and build strong relationships.