Stadium Operations Manager - Paradise Coast Sports Complex - The Sports Facilities Companies
Naples, FL
About the Job
STADIUM OPERATIONS MANAGER - Paradise Coast Sports Complex
PCSC SFM, LLC
LOCATION: Naples, FL
DEPARTMENT: OPERATIONS
REPORTS TO: GENERAL MANAGER
STATUS: FULL-TIME (NON-EXEMPT)
ABOUT THE COMPANY:
Paradise Coast Sports Complex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Collier County, Florida. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Paradise Coast Sports Complex is managed by PCSC SFM, LLC, a Sports Facilities Companies (SFC) company and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY:
The Stadium Operations Manager will oversee the organization and execution of the facility's sports and non-sports programs, including leagues, tournaments, after-school programs, and any other programs held.
The Stadium Operations Manager will also lead and work closely with other departments in hiring, training, management, and staff scheduling. The Manager will collaborate closely with the individual leaders of each program as well as other internal departments (Operations, Marketing, etc.) to successfully accomplish these responsibilities.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO:
- Plan, develop, and execute the facility's sport programs, camps, leagues, and tournaments
- Coordinate ongoing facility schedule
- Develop programming to target various markets ranging from corporate, group, adult/youth/family, and special interest groups
- Develop and manage program budgets
- Creating event timelines, to include event opening and closing protocols in line with professional soccer guidelines.
- Directly contact with home and visiting soccer team operations lead
- Track and report weekly sales totals
- Oversee all aspects of programs and special activities
- Work with third-party partners to maximize revenue and attract events
- Hire, train, manage, and motivate staff
- Actively participates in other operational functions as necessary, including but not limited to event setup and execution, attending all scheduled events and meetings, assisting other departments during outside or unique events, etc.
- Creating and promoting program and activities within the complex, Birthday Parties, Camps, etc. Oversees daily operations of events
- Primary contact for all events and the execution of each event
- Development and sales in-house and co-partnered events throughout the facility
- Manage operations, customer service culture, and event checklists
- Serve as MOD on weekends or during events
MINIMUM QUALIFICATIONS:
- Must have proven history Creating event timelines, to include event opening and closing protocols in line with professional soccer guidelines
- Must have excellent interpersonal, problem solving, and negotiating skills
- Must be a team player
- Must have excellent verbal and written communication skills
- Must have excellent computer skills, including Word, Excel, PowerPoint, etc.
- Must be able to work flexible schedules including weekends, nights, and holidays
- Must possess current CPR/FIRST AID certifications or must be willing to obtain them within a specified period
- A bachelor's degree in recreation, sports management or related field with 3-5 years appropriate experience required
WORKING CONDITIONS AND PHYSICAL DEMANDS:
- Must be able to lift 50 pounds waist high
- May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop, or bend
- Will be required to operate a computer
- Facility has intermittent noise