Staff Software Engineer at ServiceNow

Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work
Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500
Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work
But this is just the beginning of our journey
Join us as we pursue our purpose to make the world work better for everyone.Job DescriptionAbout Digital Technology:We’re not yesterday’s IT department, we're Digital Technology
The world around us keeps changing and so do we
We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth.We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century
And we love co-creating, using, and highlighting our own products to do it. Ultimately, we strive to make the world work better for our employees and customers when you work in ServiceNow Digital Technology, you work for them. Role:This person will work on a team of engineers who are responsible for the overall health and performance of critical platforms at ServiceNow doing proactive performance tuning and analysis.What you get to do in this role:Architectural Guidance: Define and provide guidance to project teams on architectural principles, standards, and best practices. Collaboration: Facilitate cross-functional collaboration among development teams, stakeholders, and business units to deliver integrated and cohesive solutions. Innovation and Research: Foster a culture of continuous learning and exploration to stay ahead in technological advancements and emerging trends. Innovation Showcase: Showcase architectural innovations and success stories to inspire and educate the organization on effective architectural practices and solutions. QualificationsTo be successful in this role you have:6+ years of experience with Java, JavaScript or a similar OO languageExperience with J2EE application servers (Tomcat, WebLogic, WebSphere, etc.)Development experience in JavaScript or Java (client/server-side)Knowledge of relational databases (Oracle, MySQL, SQL Server)Familiarity with dynamic HTML components (AJAX, JavaScript, DOM, CSS, XML, HTML)Understanding of SQL performance, tuning, and Explain Plans for complex queriesExperience with scripting languages (JavaScript, Python, Perl, Unix/Windows Shell)Ability to write/debug Object-Oriented code (Java preferred)Knowledge of Java JDKs and memory management, including heap dump analysisGreat communication and presentation skillsServiceNow architecture experience is a plusBasic understanding of ITSM, ITIL, and CMDB is a plusExperience in web application platform performance management is a plus#DTjobsNot sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths
Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!For positions in this location, we offer a base pay of $142,700 - $249,800 plus equity (when applicable), variable/incentive compensation and benefits
Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure
Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location
We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.  Compensation is based on the geographic location in which the role is located, and is subject to change based on work location
For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area; please contact your recruiter for additional information.Additional InformationWork PersonasWe approach our distributed world of work with flexibility and trust
Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.Equal Opportunity EmployerServiceNow is an equal opportunity employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law
In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. AccommodationsWe strive to create an accessible and inclusive experience for all candidates
If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact  for assistance. Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.S
Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals
All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune
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Used under license. SummaryType: Full-timeFunction: EngineeringExperience level: Not ApplicableIndustry: Information Technology And Services