Standardized Patient Program Simulation Operations Specialist I - WMU Homer Stryker, M.D. School of Medicine

Responsible for the day-to-day operations and implementation of Standardized Patient (SP) events for Undergraduate Medical Education (UME), Graduate Level Education (GME) and our external partners. Programing and troubleshooting audio/video recording system for any event or simulation involving SPs. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:  

• Demonstrates principles of adult learning.
• Working knowledge of the roles and functions of all aspects of the standardized patient program, to include the educational software systems.
• Assist in the assessment of communication skills for all learners to include Undergraduate and Graduate levels (UME/GME).
• Prepares the facility, audiovisual systems, equipment and supplies for SP events; ensuring supplies and materials properly stored and shuts down equipment after the event.
• Performs videotape recording, duplication, mixing and editing.
• Assist in the programming and video-recording of SP events
• Monitor inventory and allocate specific equipment and supplies used in SP and simulation events
• Support Quality Improvement of the SP program with regard to SP Performance evaluation in REDCAP
• Assist in Simulation Center operations when directed
• Exhibits a commitment to the values expressed in the WMed mission, vision and values.
• Supports the short, intermediate and long-term educational and research goals of the Simulation Center.
• Assures regulatory compliance with Simulation Center activities.
• Provides detailed feedback (verbal and written) on learner performance
• Assists in programming, testing, and running simulations involving standardized patients.
• Assists with organization of equipment and supplies.
• Maintain and troubleshoot problems with equipment as it pertains to the SP program and clinical procedures software systems
• Supports/assists in role playing, applications, props placement, and moulage set-up to create a virtual health care environment and experience.
• Assists in collecting utilization statistics for SP events and training.
• Available to work occasional overtime on weekends or evenings to complete time sensitive projects.
• All other duties as assigned.
• Acquires knowledge for new technology and policy/procedure revisions.
• Assist in the training and orientation of new Standardized Patients

Inventory Operations and Backup Support:

Technical Operations

• Understands the use of different simulation technologies and educational software used in the Simulation Center, ranging from screen-based simulations to full body patient simulators.
• Attends conferences periodically to stay current with simulation technology.

Training

• Provides training and technical support for the computer-based recording system and operating platforms for those who will use the equipment.
• Provides training and technical support for the computer-based recording systems (i.e., SIMIQ or SIM Station) and learner assessment software (i.e., REDCAP, Elentra).
• Demonstrates, teaches, and supports technical aspects of operating simulators to faculty and staff as needed.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND/OR EXPERIENCE: 

• Bachelor's degree in education, healthcare, arts or a related field or equivalent combination of education and experience required.
• Six months of experience in standardized patient role, simulation or medical education, required
• Teaching experience preferred.
• Proficiency with medical simulation and/or computer-based instruction and e-learning is highly

OTHER SKILLS AND ABILITIES: 

• Excellent interpersonal skills, proven ability to work with others, and to effectively communicate verbally and in writing.
• Able to perform duties independently, with a minimal need for direct supervision.
• Knowledge of simulation/acting skills
• Excellent training and/or adult teaching skills
• Proficiency in PC and Mac-based computer software applications, including Microsoft Office, and proficiency in associated hardware.
• Strong analytical, interpretive, problem-solving, and project management skills.
• Demonstrates the ability to recognize priorities in organization of work flow.
• Ability to work under pressure and meet assigned deadlines.
• Ability to maintain confidentiality regarding job assignments and sensitive issues.

About Western Michigan University Homer Stryker M.D. School of Medicine (WMed)

We are committed to excellence and health equity through transformative medical education, high-quality, patient- and family-entered care, innovative research, and community partnerships within a just culture of diversity, equity, inclusion, and belonging. Our vision is health equity for all in Southwest Michigan through innovation in the practice and study of medicine.

The medical school is a collaboration of Western Michigan University and Kalamazoo's two teaching health systems, Ascension Borgess and Bronson Healthcare. The medical school is a private nonprofit corporation supported by private gifts, clinical revenues, research activities, tuition, and endowment income. WMed is the recipient of a $100 million foundational gift and the Empowering Futures Gift, a philanthropic commitment of $300 million to support the mission of the medical school. WMed contributes to the economic vitality of Southwest Michigan through the services we provide as well as the creation of 1,600 new jobs and an annual estimated economic impact of $353 million in Kalamazoo and Calhoun counties.

WMed is fully accredited by the Liaison Committee on Medical Education and the Higher Learning Commission. The medical school offers a comprehensive, innovative four-year Doctor of Medicine degree program and a Master of Science degree program in Biomedical Sciences. We train physicians in 10 residencies and five fellowships accredited by the Accreditation Council for Graduate Medical Education. To support our educational mission, we have Joint Accreditation for interprofessional continuing education, which incorporates accreditation by the Accreditation Council for Continuing Medical Education.

WMed Health is the clinical practice of the medical school with more than 300 providers offering comprehensive primary care and specialty services in several locations throughout the Kalamazoo and Battle Creek areas. Faculty in the Department of Pathology serve as the Office of the Medical Examiner for counties throughout Michigan and northern Indiana.

The W.E. Upjohn M.D. Campus located in downtown Kalamazoo serves as the primary educational facility with student study and social spaces, team-based learning halls, faculty and administrative offices, a state-of-the-art Simulation Center accredited by the Society for Simulation in Healthcare, basic science research labs, as well as toxicology and forensic pathology labs.

WMed builds upon Kalamazoo’s century-long foundation of drug discovery and medical device development with a strategic investment in clinical, laboratory, community, and educational research. The Center for Immunobiology, Center for Clinical Research, Research Histology Lab, Innovation Center, and Human Research Protection Program contribute to the medical school’s advancement of knowledge through innovation and discovery. 

Western Michigan University Homer Stryker M.D. School of Medicine is an Equal Employment Opportunity/Affirmative Action employer of females, minorities, individuals with disabilities, and protected veterans, and actively strives to increase diversity within its community. We provide a drug- and tobacco-free workplace. 

EEO Minorities/Women/Disabled/Protected Veterans.