Starbucks Lead Barista-The Westin RDU Airport - CMC Hotels

CMC Hotels is a Raleigh, North Carolina based company specializing in the development, acquisition, repositioning and management of upscale select service, extended stay and full service hotels. Our properties lead the market, consistently exceeding operational and financial expectations as well as the guest’s expectation of hospitality.

We believe in Growing People. Our people are the Heart of our organization. The growth and success of our portfolio will be possible by the contribution of our associates who will be recognized, grow and succeed with us.

We offer an array of benefits to include the following

• Paid Vacation
• Paid Sick Leave
• Holiday Pay
• Access to a fully vested 401K program
• BCBS Health Insurance
• Dental and Vision Coverage
• Marriott Hotel Discounts

"Join us and inspire with every cup!

At Starbucks, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks “partners.” Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team!

As a Starbucks lead barista, you’ll be a role model of the store operations standards that define our Starbucks Experience. You’ll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly-crafted products. You’ll be in an energetic store environment where you’ll have the ability to positively influence and guide others, maintain an encouraging team environment, and grow your leadership skills. We believe our shift supervisors are leaders in creating an uplifting experience for our customers and partners alike.

You’d make a great lead barista if you:

Take initiative and act as a role model to others.

Enjoy working as a team and motivating others.

Understand how to create a great customer service experience.

Have a focus on quality and take pride in your work.

Are confident in leading, deploying, and guiding others.

Are open to learning new things (especially the latest beverage recipe!)

Are experienced with responsibilities like cash-handling and store safety.

Can keep cool and calm in a fast-paced, energetic work environment.

Have excellent communications skills.

Summary of Experience

Customer service experience in a retail or restaurant environment - 1 year

Basic Qualifications

Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation

Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays

Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations

Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers

Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients

At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees

Knowledge, Skills and Abilities

Ability to direct the work of others

Ability to learn quickly

Effective oral communication skills

Knowledge of the retail environment

Strong interpersonal skills

Ability to work as part of a team

Ability to build relationships

Job Requirements:

• Be self motivated and able to work independently or as part of a team
• Strong work ethic and a desire to succeed
• Ability to lift, pull and push moderate weight is necessary, up to 40lbs
• Ability to work in a standing position for long periods of time
• Clean background check, and reliable transportation a must
• Must possess excellent guest service and communication skills