Statistical and Claim Data Support Analyst - Crawford & Company

Position Summary:

Under the general direction of the Carrier Data Reporting Manager, the Statistical & Claim Data Support Analyst provides support to customer groups to ensure accurate data reporting requirements to improve organizational effectiveness.

• Primarily responsible for data entry corrections from Carrier Partners
  
• Determines appropriate reporting selection criteria for customer and sets up reporting instance in claims reporting system
  
• Determine appropriate access privileges and initiates new user IDs
  
• Responds to questions regarding statistical processing, internal and external reporting requirements and to requests for data from internal and external sources
  
• Contributes to the planning process of Broadspire functional departments by attending meetings to gain better insight with respect to analyses and data reporting
  
• Represents Broadspire at meetings with customers, vendors, bureaus, insurance companies, outside consultants, as requested
  
• Develops and communicates business requirements, as identified by carrier customer needs, to analyze systems and reports and may participate in reporting systems design, as needed.
  
• Monitors automated or manual systems that affect the statistical reporting processes in that problems are remedied and that appropriate action is taken
  
• Represents the statistical-actuarial departments for our carrier customers and actively seeks up to date information regarding statistical reporting requirements such that our carrier customers’ data meets bureau reporting expectations
  
• Performs other related duties as required or requested
  
• Upholds the Crawford Code of Conduct.

• Requires high school diploma or equivalent combination of education and experience
  
• One years’ experience in statistical reporting
  
• Demonstrates effective customer relations skills.
  
• Demonstrates sound analytical skills.
  
• Demonstrates a comprehensive knowledge of claim system functions and the relationship of client information to accurate claim processing and reporting.
  
• Demonstrate ability to work accurately with attention to detail and customer expectations.
  
• Demonstrate effective communications skills

Why Crawford?

Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com.

When you accept a job with Crawford, you become a part of the One Crawford family. 

• Our total compensation plans provide each of our employees with far more than just a great salary
• Pay and incentive plans that recognize performance excellence
• Benefit programs that empower financial, physical, and mental wellness
• Training programs that promote continuous learning and career progression while enhancing job performance
• Sustainability programs that give back to the communities in which we live and work
• A culture of respect, collaboration, entrepreneurial spirit and inclusion

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.