Stenden University International Internship- Rooms - The Hotel at Auburn University
Auburn, AL
About the Job
To perform a combination of duties in an efficient, quiet and effective manner which facilitates the rooms division and thereby provides a positive impression for the guest. Intern will complete a two month rotation in the rooms division then move to a supervisory role.
Interns will explore different areas of the Rooms Division including the following: front desk, PBX operator, Night Audit, Reservations, Guest Relations and Housekeeping (supervisory duties). Developing and maintaining customer service skills. The intern will learn reservation computer system, reservations procedures, and learn how the front desk interacts with all other departments within the Rooms division.
Essential:
- Successfully assess on Supervisor assessment
- High school diploma or equivalent vocational training certificate.
- 3 years experience in Food and Beverage field
- Ability to communicate in English with guest, co-workers and management to their understanding.
- Previous experience or knowledge of restaurant operation to include, experience as restaurant server, hostess, bartender, server assistant, ETC.
- Ability to compute basic mathematical calculations.
Desirable
- Hospitality degree
- Food handling certification
- Sanitation Certificate.
- Ability to communicate in multiple languages