Stewarding Supervisor - Sonesta

Job Description Summary Position Summary The Stewarding Supervisor is the link between Culinary, Front of House and Banquet Departments. This position will ensure that small ware and hotel inventories are kept to par and company standards. The Stewarding Supervisor delegates tasks to Stewards to ensure the culinary team and front of house have clean tools and supplies to work with daily. The Stewarding Supervisor must ensure all kitchens are organized and everything is cleaned to company standards. Job Description Principle duties and responsibilities (Essential Functions) include: Key Job Functions Supervise the work of stewards to ensure all areas of the back of the house are clean and organized. Daily health inspection of all dish machines including temperature and chemical levels. Daily inspections of all outlets to ensure outlets are clean and organized to company standards. Chemical outlet tracking, ensure all areas have the par of chemicals assigned. Duties include washing dishes, scouring pans, cleaning up workspaces and mopping floors. Make sure that all of the tools and utensils needed are washed and ready to go. Transport food and supplies for events from kitchens and storerooms to banquet events. Responsible for the overall cleanliness of the back of the house for the entire hotel. Comply with the hotel’s standards. Sweeps and mops floor once every hour as needed. Scrapes food from dirty dishes and washes them by hand or places them in racks or on conveyor to dishwashing machine. Washes pots, pans and trays by hand. Runs glasses through dish machine twice. Return all china, silverware, glassware, pots, pans and trays to their proper storage areas. Clean worktables, walls, walk-in refrigerators, buffet ware, storage areas and meat blocks. Separates and removes trash and garbage and places it in designated containers; steam-cleans or hoses-out garbage cans. Sorts trash and recyclable items and dispose each item in the correct dumpster. Polishes silver, using burnishing-machine tumbler, chemical dip, buffing wheel, and hand cloth, if required. Transfers supplies and equipment between storage and work areas by hand or by use of hand cart. Prepare and place clean equipment (china, glassware, and silverware) for all events and functions. Puts away all clean utensils; puts away and rotates stock in designated areas. Maintain all dish machines to ensure continued durability and proper use. Follow guidelines to check out all stewards to ensure each station or dish room has been closed to proper standards. Attend all stewarding meetings. Communicate directly with the Executive Steward to ensure all tasks are complete. Stewarding supervisors should be able to train all new associates on every job duty listed above. Deliver Passionate & Engaging Service to our Guests You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations You will consistently deliver our GUEST model: Greet or welcome everyone, warmly with a smile Use eye and ear contact and guest’s name Establish/anticipate needs Solve and own all requests/complaints Thank everyone Build solid relationship with your Colleagues Treat colleagues with respect and dignity Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. At Sonesta, we value our team members as individuals who enhance our guests’ experiences with their unique skills and contributions. We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships. We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues. If you are interested in a career in some of the most impressive and beautiful surroundings in the world with generous benefits and perks, we hope you’ll get in touch with us. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.