Stewardship & Hospitality Event Coordinator - Utah State University

Athletic Development Mission:

To invite alumni and friends of Utah State University to support Aggie athletics through engagement and philanthropy.

Position Summary:

Under the direction of the Associate Athletics Director for Development with additional oversight and coordination from the Director of Development for Annual Giving, responsibilities of the Stewardship & Hospitality Event Coordinator (Program Associate) include, but are not limited to: developing stewardship and donor relations strategies and experiences, execution of events and programs that enhance the Big Blue Club donor experience, donor acknowledgments, impact reporting, executing gameday operations for premium spaces, ensuring seamless and exceptional premium experiences at Maverik Stadium and Dee Glen Smith Spectrum.

The Stewardship & Hospitality Event Coordinator works closely with campus partners to conceptualize and administer donor relations activities in support of recognizing gifts to Utah State University Athletics by creating unique experiences and meaningful communications for current prospects and donors. These experiences and celebrations may occur both surrounding and independent of athletics contests. The position will also manage game day operations for premium seating and hospitality areas for football, and communication plan for premium seating donors.

• Deliver exceptional experiences to prospects and donors of Utah State University Athletics.
• Plan and execute of all events for the Big Blue Club including Aggie Auction, Hall of Fame, Big Blue Classic golf tournament, athletic team reunions.
• Develop a comprehensive donor relations and stewardship strategy for the purpose of donor retention and customer service to include fundraising and acquisition events, benefit fulfillment, premium engagement, and gift acknowledgements.
• Strategically execute gameday operations for premium seating spaces, ensuring seamless and exceptional customer experiences at Maverik Stadium and Dee Glen Smith Spectrum.
• Coordinate with and train hospitality staff including interns, development assistants, and president’s ambassadors.
• Collaborate with internal stakeholders in oversight and creation of menus, booking event space, operations manuals, vendor contracts, and service providers.
• Helps define stewardship and event success metrics, facilitate de-brief meetings, track feedback, and ensure suggestions are enacted where appropriate.
• Support other athletics development and Advancement initiatives as needed.
• Willingness to work athletics events, including nights and weekends, is required.
• Some travel may be required.

Minimum Qualifications:

• Four years combination of education and/or experience
• Commitment to following NCAA rules.  

Preferred Qualifications:

• Bachelors degree
• Two years of successful experience in donor stewardship / event planning / customer service / hospitality or related field
• Experience in college athletics as a student-athlete, coach or administrator.

Knowledge, Skills, and Abilities: 

• Knowledge and experience in using fundraising software and CRM systems.
• Strong communication skills, including excellent writing and editing skills.
• Ability to maintain sensitive and confidential information.
• Highly developed organizational skills and attention to detail, including the ability to work under pressure to multi-task, and meet competing deadlines.
• Ability to foster positive interpersonal relationships and professional image with external and internal constituencies.

Along with the online application, please attach:

1. Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV"
2. Name and contact information for 3 professional references to be entered into Candidate Profile
3. Cover letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.**

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university, with a strong commitment to excellence, access, and inclusion, empowering people to lead successful lives of involvement, innovation, and impact. Utah State provides high-quality education to 27,500-plus students locations throughout the state, including at three residential campuses, eight statewide campuses, and 23 education centers. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties. As an R1 research institution, Utah State is dedicated to advancing knowledge through research and scholarly activities, providing a high-quality undergraduate and graduate education at an affordable price.

Utah State is committed to cultivating a community of inclusive excellence where all perspectives, values, cultures, and identities are acknowledged, welcomed, and valued. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. 

The university provides a Dual Career Assistance Programto support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. 

About the Region

U.S. News and World Report ranked Utah first for its strong economy, fiscal stability, education, and health care. Outstanding outdoor recreational opportunities abound throughout the state, including five national parks, 43 state parks and recreation areas, and 15 alpine ski resorts. The home of USU’s main campus, Logan, is a city of 54,000-plus people in a picturesque mountain valley 80 miles north of Salt Lake City. The Logan metro area claimed the top spot in the Milken Institute’s 2022 ranking for best-performing small cities in the nation. 

*updated 04/2024

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

*updated 09/2023