Store Associate - Salon Service Group

Job Title: Store Associate

Department: Stores

Reports to: Store Manager

Status: Full-time, Part-time (Non-exempt)

Effective Date: February 12, 2024

Job Summary:

Store Associates deliver exceptional customer experiences through focus on partnership. They work directly with the Store Manager, Distributor Sales Consultants, and other team members in an upbeat environment to drive sales, meet goals, and maintain high SSG retail standards.

Duties/Responsibilities:

• Ensure exemplary service in a friendly environment where customers are top priority and strong partnerships are fostered.
• Perform day to day operations of a retail store including inventory management, cash management, and general retail store upkeep.
• Communicate consistently with area DSCs to meet and exceed sales goals.
• Contribute to sales growth by participating regularly in product knowledge classes and other training opportunities.
• Maintain a high standard of store appearance including merchandising, product placement, marketing, and cleanliness.
• Accurately and efficiently complete all sales transactions, balance cash drawer daily.
• Properly process returns and discounts, aligning with the company's stated policy and procedures.
• Stay current with market trends, make product recommendations, and drive sales.

Required Skills/Abilities:

• You possess a cheerful working attitude
• You have prior retail sales experience
• You have a passion for the beauty industry
• You work well independently and with others
• You thrive in a fast-paced workplace
• You enjoy problem solving
• You are familiar with POS (point of sale) systems and can learn new technologies
• You can work a flexible schedule including Saturdays if needed
• You have reliable transportation

Education and Experience:

• High school diploma
• Retail and/or customer service experience preferred

Physical Requirements:

• Stand and walk for 8 hours per day
• Lift up to 30 pounds

SSG is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer. Candidates are considered for employment with SSG without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status, or other classification protected by applicable federal, state or local law.