Store Customer Service Specialist - Sherwin-Williams

Job Title: Customer Service Specialist

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

Responsibilities:

• Assist customers with product inquiries and provide expert recommendations.
• Process orders and manage customer accounts efficiently.
• Resolve customer issues and complaints in a timely manner.
• Maintain product knowledge to ensure accurate information delivery.

Qualifications:

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Previous customer service experience preferred.
• Ability to work in a fast-paced environment.