Store Manager - Zumiez Inc

Job Title: Store Manager
Department: Store Team
Reports To: District Manager
Effective Date: Updated August 2021



POSITION PURPOSE
The Store Manager is responsible for all store functions associated with running a store location to achieve sales, service, customer satisfaction, and profitability goals


JOB DUTIES & RESPONSIBILITIES
* Maximizing personal and store sales results (measured hourly) in a competitive high-pressured sales environment through selling, merchandising, maintaining and covering zones.
* Running a sales floor involving moving throughout store motivating and training staff, speaking with and selling to customers and conducting store projects.
* Responsible for store's profitability.
* Monitor inventory levels, facilities and other assets.
* Minimize loss through team motivation, customer service and managing operations.
* Manage payroll through writing schedules based on allotted hours that maximize sales results based on team and individual strengths.
* Analyze store-level reports and identify new strategies for maximizing results.
* Guide Assistant Managers and Sales Associates as you recruit, hire, and develop a diverse and talented team.
* Participate in Zumiez marketing and training events.
* Develop top performers and consistently evaluate performance using Zumiez tools and programs.
* Ensure implementation of visual merchandising standards.
* Grow the Zumiez sales culture within the store, including the Zumiez selling process, ensuring that service is prompt, knowledgeable and that customer expectations are met.
* Participate in Zumiez marketing and training events.
* Other duties and project as assigned based on company and store needs.

 
JOB REQUIREMENTS & QUALIFICATIONS
* Successful retail management experience.
* Collaborative team leadership approach.
* Proven ability to understand and drive store profitability.
* Demonstrated ability to set standards and hold team members accountable.
* Dynamic leadership skills with the ability to recruit, hire, train, lead, motivate, retain and develop future leaders.
* Excellent problem-solving ability and communications skills.
* Ability to develop and maintain open and positive relations within the local community.
* Commitment to outstanding customer service.


PHYSICAL DEMANDS & WORK ENVIRONMENT
* Ability to move in and around stores to access, or position merchandise.
* Ability to climb ladders.
* Ability to move or lift freight boxes weighing up to 50 lbs.
* Availability to travel 10-15 days each year and ability to work any day of the week.
* Must be fully vaccinated against COVID-19 or have a documented need for an accommodation certified by a medical professional or a properly documented need for a religious accommodation.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled