Store Manager - NoCo Coffee Solutions Inc

Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter's Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.

You are applying to work with a franchisee of Scooter's Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

The Store Manager is responsible for all staffing, sales, and operations. This role builds and leads a friendly, service-oriented barista team, sets a high-energy work pace, drives sales, increases profit, and demonstrates an engaged management style. The Store Manager exemplifies Scooter's Coffee core values.

Essential Duties:

Ensure consistent and quality customer experience through proper staffing, execution on brand beverage recipes and techniques, and fostering the Scooter's "Amazing" customer service experience

Maintain store appearance, cleanliness, visual merchandising standards, food safety standards, and equipment

Inverview, hire, train, and develop staff to demonstrate all company standards in customer experience and operations

Provide ongoing performance feedback and development for staff members

Maintain accountability in employees using progressive discipline process

Determine daily and weekly staffing requirements based on business need and create work schedules accordingly

Maintain company standards

Ensure all cash handling, pont of sale system, safety, and operationsl procedures are performed in an accurate, consistent manner

Qualifications:

Possible ability to work in Omaha, NE for the first 2-4 weeks of employment

Ability to effectively teach and lead others

Excellent communication and interpersonal skills

Passion for working with people

Energetic, fast-paced, flexible work style

Ability to work cooperatively in a team environment

Strong problem-solving, multi-tasking, and administrative

Ability to anticipate and respond to customer needs

2+ years of supervisory experience in a restaurant or retail environmnet

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