Store Manager - Nick & Moes
Lakeland, FL 33810
About the Job
- Oversee all aspects of store operations, including sales, inventory management, and customer service.
- Recruit, train, and supervise store staff, ensuring high professionalism and customer service.
- Monitor and maintain inventory levels, ordering products as needed to meet customer demand.
- Ensure compliance with company policies and procedures and local, state, and federal regulations.
- Manage cash handling procedures and ensure accuracy in cash register transactions.
- Implement marketing and promotional activities to drive sales and increase store visibility.
- Maintain a clean and organized store environment, including restocking shelves and performing regular cleaning tasks.
- Analyze store performance metrics and develop strategies to improve sales and profitability.
- Handle customer inquiries, complaints, and feedback promptly and professionally.
- Foster a positive work culture that promotes teamwork, accountability, and excellence.
- Previous experience in retail management, preferably in the convenience store or gas station industry.
- Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.
- Excellent communication skills, both verbal and written.
- Detail-oriented with strong organizational and problem-solving abilities.
- Proficient in Microsoft Office and POS systems.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Knowledge of local, state, and federal regulations related to selling tobacco, alcohol, and gasoline is a plus.
- High school diploma or equivalent; additional education or training in business management is preferred.
- Competitive salary commensurate with experience.
- Comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
- Opportunities for advancement and professional development.
- Employee discounts on store merchandise and fuel purchases.
- A supportive work environment with a focus on teamwork and employee well-being.
About Nick & Moes:
We are a big time convenience store and gas station with multiple delicious food offerings (Nick & Moes Famous Fried Chicken, Pizza hut, Quiznos Subs, and Taco Del Mar) with a big time services and a small town feel. When you are at Nick and Moes, you aren’t a number, you are a friend! We have been proudly serving our communities in Polk County, Lakeland, Plant City, Manatee county, and Zephyrhills areas for over 20 years.We've proudly partnered up with some of the biggest brands in the GLOBE, such as Citgo Petroleum, Shell Oil, Chevron Oil, Texaco Oil, Pizza Hut, Quiznos, Taco Del Mar and much more...We are much more than your typical service station. We are always well-staffed to take care of our customers. Our stores are conveniently located and we take great pride in our facilities. We keep our stores clean as a whistle. We’d even like to tell you that you could eat off our bathroom floors, but our legal department advised us not to . . .In addition to being your favorite spot to come get some gas and grab a snack or some drinks, we have been very active in the communities in Polk County, Hillsborough County, Manatee and Pasco county. We have donated tons of time and tens of thousands of dollars to many local charities, local youth clubs, churches, etc... We have also sponsored many local youth league teams as well as donated to many of the local schools. We are not just IN the community, we are PART of the community.One of the great things about being a small business and not one of those big chain stores is the level of customer support we can provide as well as the level of development in our staff . First, our employees take great pride in working for Nick & Moes and that means they love helping the customers. If you need assistance, someone will be there to help. Another advantage is that, while we offer a wide variety of snacks, drinks, craft beers, tobacco products, etc., you may run into a product that you need that we don’t have in stock. Where our big chain competition has little or no control over the stock that they sell, we can help you personally to order EXACTLY what you need – and have it within just a couple days. Other stores may tell you they can’t do it or that it may take them a couple weeks. Not at Nick & Moes!We proudly offer a full Quiznos sandwich shop inside our stores, we also have a full service deli Nick & Moes Famous Fried Chicken, along with our delicious Pizza Hut!We also offer a wide selection of beers, ales, lagers, malts, and other craft beers – all in our 30 degree beer caves. We have the coldest beer in town.Join our TEAM TODAY and be a part of something bigger than yourself!401 KHealth/Dental/Vision/Life InsurancePaid VacationPTOPaid HolidaysBonuses