Store Manager - Gratia Coffee LLC

Do you love to create Amazing experiences for the customers you serve? We may have the perfect position for YOU!

Scooter’s Coffee is opening its first of 8 locally owned coffee shops in the Fort Myers Area and we are looking for an Amazing Store Manager to lead a team of baristas to be Amazing!

With 800 locations nationwide, Scooters Coffee is a fast-growing brand in the coffee industry. Our locally owned franchise strives forward with this brand promise: Amazing People, Amazing Drinks… Amazingly fast! We pride ourselves in creating a culture that is constantly adding value and developing the members of our teams. We are passionate about coffee and serving our local community. If you align with our Core Values of Love, Integrity, Humility, and Courage, we would love for you to apply. We are looking for a strong leader with an Amazing personality to grow our business with us.

A qualified store manager would enjoy the following job perks:

• Competitive salary paid bi-weekly

• Performance bonus & benefits

• Paid time off

• Fun & productive work environment

• One FREE specialty drink on-shift.

• All you can drink FREE brewed coffee on-shift

• Ongoing Leadership training

• Opportunities for future regional management positions

If you’re ready to make an Amazing impact and have management experience in quick service restaurants, submit your application today!

Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter's Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.

You are applying to work with a franchisee of Scooter's Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Ensure consistent and quality customer experience through proper staffing, execution of brand beverage recipes and techniques, and fostering the Scooter’s “Amazing” customer service experience

• Maintain store appearance, cleanliness, visual merchandising standards, food safety standards, and equipment

• Interview, hire, train, and develop staff to demonstrate all company standards in customer experience and operations

• Provide ongoing performance feedback and development for staff members, identifying individual motivation factors and providing clear, constructive feedback to reinforce/improve performance

• Maintain accountability in employees using progressive discipline process

• Determine daily and weekly staffing requirements based on business need and create work schedules accordingly

• Implement a varied schedule to develop employees, meet business needs, and maximize sales potential across all hours of operation

• Contribute to store profitability by seeking opportunities to increase sales and by managing expenses

• Maintain company standards in personal and store sales/performance metrics

• Encourage and ensure full team participation in both setting store goals and developing action plans to accomplish goals

• Ensure all cash handling, point of sale system, safety, and operational procedures are performed in an accurate, consistent manner

• Maintain daily, weekly, and quarterly financial reports

• Maintain final accountability for store operations

QUALIFICATIONS

• Ability to effectively teach and lead others

• Excellent communication and interpersonal skills

• Passion for working with people

• Energetic, fast-paced, flexible work style

• Ability to work cooperatively in a team environment

• Strong problem-solving, multi-tasking, and administrative

• Ability to anticipate and respond to customer needs

• 2+ years of supervisory experience in a restaurant or retail environment

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