Strategic Account Manager - JOURNEYTEAM

JourneyTeam is seeking an experienced and motivated Strategic Account Manager to join our Sales team. In this role, you will expand and create strategic relationships with customers, aiming to become their Trusted Advisor. You will manage a list of assigned customers - identifying and expanding opportunities, improving customer satisfaction, and building relationships across departments and the team. Key responsibilities include ensuring customers derive value from deployed solutions, understanding their business needs, developing relationships, driving sales cycles, presenting pricing, negotiating, and closing deals. Additionally, you will stay updated on technological solutions in this ever-changing landscape. We work mostly with small and mid-sized businesses with occasional enterprise entities. You will collaborate with sales engineers and partners while demonstrating leadership, ethical behavior, a strong work ethic, and collaboration.

About JourneyTEAM: 

At JourneyTeam, people are at the center of everything we do. Our purpose as a company is to help others effectively use technology to create a positive, lasting impact on the world. With 30 years of technology experience, we are 100% focused on delivering Microsoft business applications and technologies that empower organizations to reach new heights of business success. We deeply understand the transformative value of Microsoft solutions and are dedicated to helping our customers unlock their full potential. Our experienced team specializes in driving success across Dynamics 365, Microsoft 365, AI and Copilot, Azure, modern data solutions—all leveraging Microsoft’s comprehensive security platform.   

Location: This is an on-site position with hybrid flexibility, we are located in Draper, UT.

Duties and Responsibilities:   

• Maintain a high level of technical competency with the latest cloud offerings from vendors such as Microsoft.
• Understand processes of your customers and how our solutions can support them. 
• Understand and quantify the problems customers are dealing with.
• Find and build new relationships within existing accounts.
• Provide excellent customer service to customers.
• Generate new business opportunities within existing accounts to fuel the sales pipeline. 
• Conduct high-level technical conversations with Senior Executives in target accounts.
• Build trusted relationships with business leaders.
• Evangelize JourneyTeam services and solutions.
• Achieve monthly quotas of qualified opportunities and closed business. 

Qualifications:   

• 3-5 years of experience in Account Executive or Account Management roles in the technology or professional services industry. 
• Experience carrying hitting a quota. 
• Excellent written/verbal communication skills. 
• Understanding of how businesses operate. 
• Highly motivated, driven and self-starting. 
• Hungry to learn and being coachable. 
• Ability to work in a dynamic, team environment. 
• Ability to understand customer needs and meet those needs with a successful product sale. 
• Excellent time management/organizational skills. 
• Must be accountable to goals and hold others accountable. 
• You embrace and live the JourneyTeam Values below:  
  • A Caring Mindset  
  • Exceptional Performance  
  • Being OneTeam  
  • Making & Keeping Commitments  
  • Taking Ownership  
  • Effective Communication  
  • A Growth Mindset  

Preferred Skills (not required):  

• Experience selling cloud solutions and Microsoft cloud solutions. 
• Experience in Microsoft Dynamics 365 CRM. 

Compensation:Base + Commission - $150,000 - $200,000 OTE   

Benefits:   

JourneyTEAM offers a wide range of excellent benefits including healthcare and dental options, as well as a 401k with a ~4% employer match with funds that vest immediately. We enjoy unlimited time off and our employees average 3.5 to 4 weeks off a year. We also provide a monthly phone stipend of $25 as well as a gym membership monthly reimbursement of up to $200. We enjoy a culture of collaboration and creative responsibility to solve problems with autonomy.  This job generally operates in a professional office environment, but we are open to discussing remote opportunities as well. JourneyTEAM is an Equal Opportunity Employer.