Strategic Account Manager - Refinish - Axalta Coating Systems
Glen Mills, PA
About the Job
Job Description:
Strategic Account Manager
The Strategic Account Manager will be responsible for retaining Axalta Coating System's key collision shop customers. They will maintain and ensure Axalta, our distributors, and customers are delivering on all elements of the business agreement with their predefined customer base.
Work Location: This fully remote role requires a local presence within either the Missouri or Illinois surrounding area to allow for onsite visits at customer sites.
Key Responsibilities:
Job Requirements: The Strategic Account Manager should be an experienced sales professional with extensive Automotive Refinish sales background in various roles with a strong track record for achievement in sales and customer support.
Our Company:
Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers' products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.
Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We've recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.
Strategic Account Manager
The Strategic Account Manager will be responsible for retaining Axalta Coating System's key collision shop customers. They will maintain and ensure Axalta, our distributors, and customers are delivering on all elements of the business agreement with their predefined customer base.
Work Location: This fully remote role requires a local presence within either the Missouri or Illinois surrounding area to allow for onsite visits at customer sites.
Key Responsibilities:
- Understand the key elements of the business agreement with the account.
- Create a mechanism to measure Axalta's performance to our promised deliverables.
- Periodically re-assess the customer's need to refine the evolving company-wide strategic plan.
- Set reasonable KPI goals company-wide and per location.
- Facilitate monthly tracking of necessary data to analyze performance.
- Collaborate to jointly create a strategic plan.
- Maintain a consistent strategic focus on plans to optimize material gross profit or reduce the liquid cost per hour.
- Provide in-depth consultative support relative to top line sales, estimates, company-wide SOPs, and related internal leadership development to be a part of the customer's long-term success.
- Facilitate process improvement roundtables with key staff, as required.
- Coordinate periodic meetings to review the strategic account plan, goals and milestones.
- As customers or locations are added, lead the paint conversion effort and solicit distribution resources to help in the effort.
- Following the conversion, lead the process of getting them set up with the value-added resources Axalta provides.
Job Requirements: The Strategic Account Manager should be an experienced sales professional with extensive Automotive Refinish sales background in various roles with a strong track record for achievement in sales and customer support.
- Bachelor's degree and/or at least 10 years of industry experience.
- Effective written, oral communication, and presentation skills.
- Executes a collaborative approach to problem solving.
- In-depth knowledge of collision repair process.
- Excellent project management skills to be able to manage multiple projects for each customer assigned.
- Competent computer skills, proficient with MS Office (Teams, Word, Excel, PowerPoint).
- Fosters teamwork with peers and other resources to meet customer needs.
- Self-discipline in order to maintain effective performance in unstructured and autonomous conditions.
- Presents oneself in a professional manner throughout all levels of the organization.
- Motivates distribution personnel to accomplish business goals.
- Must be willing and able to travel at least 50% of the time.
- Valid driver's license is required.
Our Company:
Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers' products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.
Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We've recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.
Source : Axalta Coating Systems