Strategic Partnership Manager - Sanctuary Recovery Centers
Phoenix, AZ
About the Job
The Strategic Partnership Manager is responsible for developing and managing new accounts, maintaining current business relationships, assisting with the implementation of strategic sales and marketing business plans. Assist with inquiry/intake calls, client screenings, admissions and contacts with utilization reviewers and case managers. They are also responsible for working with the admissions and facility staff to assure exceptional client and community satisfaction, and in developing and achieving community education and awareness goals.
SPECIFIC AREAS OF RESPONSIBILITY TO POSITION:
1. Develop and maintain new referral business accounts and relationships.
2. Develop and implement strategic sales and marketing plans to create new business and referral
relationships.
3. Become familiarized with all of our facilities, programs, insurance contracts, levels of care, and
other relative information.
4. Navigate local territory by providing relevant businesses, treatment centers, and private practices with appropriate marketing materials and education about local and national locations we have.
5. Maintain business accounts, keeping information including website, point
of contact, type of business, address, phone number and services provided up to date and
accurate.
6. Appropriately communicate with admissions department and admission coordinators during
pre-admission processes
7. Work with the refer out team and case management department to appropriately provide step
down recommendations.
8. Respectfully and appropriately work with and assist potential clients and their families.
9. Participate in local community events to promote our program.
10. Attend in-services and educational training as necessary and as assigned.
11. Host in-service events to educate local businesses, private practices, and hospital systems about our facilities.
12. Consistently meet monthly expectation regarding number of successful client admissions.
13. Maintain a constant weekly booked calendar of events, meetings, tasks, outbound calls,
conferences, and other job-related events and appointments.
14. Comply with attendance policy; be readily available and productive during expected working
hours
15. Abide by all local and national laws regarding the confidentiality and interactions with staff and
pending, previous and future clients.
Source : Sanctuary Recovery Centers