Strategic Pilots Manager - COOP Careers
New York, NY
About the Job
Job Title: Strategic Pilots Manager
Functional Team: Design and Evaluation
Job Type: Full-Time
FLSA Classification: Exempt
Location: Hybrid in (New York City, Bay Area, Los Angeles, Chicago, or Miami)
Desired Start Date: November 4th, 2024
Direct Supervisor: Associate Director of Strategic Pilots
Who We Are
COOP is building a diverse movement of upwardly mobile first-generation college grads overcoming underemployment through digital skills and peer connections. We want to reignite our nation’s promise of upward mobility for those who strive to achieve a brighter future for themselves and their families—to ensure the American Dream is a reality for all. We connect un-/underemployed first-gen college graduates to one another—within cohorts and across “generations” of cohorts. By growing their peer professional networks, members of our community achieve upward economic mobility by building the skills and connections they need for the careers they deserve.
Our intervention for underemployed graduates has produced compelling wage outcomes for thousands of first-generation and low-income grads in New York, California, Illinois, and Florida.
Within 12 months of program completion, four-in-five COOP alumni are fully employed.
Learn more about COOP Careers’ here:
https://coopcareers.org/mission
https://coopcareers.org/impact
What You Will Do
As the Strategic Pilots Manager at COOP Careers, you will play a key role in driving innovation and supporting the development and execution of new pilot programs. Your work will involve creating, piloting, and testing innovative approaches to program scale and sustainability, all in alignment with COOP’s strategic priorities. You will collaborate closely with the Associate Director (AD) of Strategic Pilots to manage and oversee pilot programs and projects, ensuring they are executed effectively and efficiently.
In this role, you will:
- Project plan and co-design pilots in collaboration with the Program Operations team to define scope and objectives
- Support the measurement and evaluation of pilot effectiveness by monitoring progress while identifying milestones and supporting troubleshooting.
- Support the creation and scaling of a sustainable and replicable project-based learning program.
Responsibilities
Strategic Pilots Management (60%)
- Execution and Delivery: Lead the execution and delivery of strategic pilot programs, to drive the planning, piloting, and testing of innovative approaches to enhance program scalability and sustainability.
- Collaboration and Design: Work closely with the Associate Director (AD) of Strategic Pilots and Design & Evaluation team to support the design of pilot programs. This includes defining objectives, scope, timelines, and resource requirements in collaboration with internal and external stakeholders.
- Project Management: Take point on the day-to-day management and execution of pilot programs. This involves creating detailed project plans, managing resources, and ensuring that the implementation adheres to established timelines. Work with the AD of Strategic Pilots to implement evaluation frameworks that measure the effectiveness and impact of pilot programs. To include but not limited to:
- Develop and manage scalable and replicable work-based learning experiences that can be integrated across multiple programs.
- Drive the transition from two to three program cycles per year, optimizing program timelines for efficiency and impact.
- Support the project management of the pre-grad/at-grad college program option and learning agenda, ensuring alignment with COOP’s broader strategic goals.
- Monitoring and Problem-Solving: Monitor pilot program progress, identify potential risks or challenges, and proactively recommend solutions for implementation.
Project-Based Learning (40%)
- Support the execution and refinement of a scalable and replicable project-based learning program focused on work-based learning simulations, with the goal of integrating these experiences into program/alumni operations and program design teams.
- Facilitate coordination between the project-based learning initiatives and Program Operations to ensure smooth design, scheduling, and execution of capstone projects.
- Engage and support external clients and partners, collaborating with the Partnerships team to create project outlines and design materials for employer-supported capstone projects.
Who We Need
Required Qualifications:
- 2-3 years of professional experience, with at least 1-2 years in client-facing roles or delivering digital services
- Proven project management skills, including the ability to manage multiple projects simultaneously with both external and internal stakeholders
- General understanding of Digital Marketing, Data Analytics and Financial Services verticals from a professional or academic setting
- Strong attention to detail and a proactive approach to managing projects from inception to completion
- Proficiency in Microsoft Office, Google Suite, Salesforce (or other CRM software), Zoom, Slack, and Monday.com (or other project management software)
Preferred Qualifications:
- COOP Alumni with previous captainship experience
- Proficiency in Search, Social Media, SEO, Google Analytics (or similar analytics tools), data analysis and/or financial services
- 1 years of directly related professional experience within a community-based organization (CBO), educational institution, and/or workforce development sectors
- Past experience running media campaigns on Google Search and/or META and/or experience with data visualization or SQL and Tableau
- Understanding of the inner workings of an agency/vendor operation, from Account Management to execution and customer retention
Who You Are
- Mission Driven - Deeply committed to COOP’s mission and values.
- Initiative and Results Driven - Adept at identifying growth opportunities and challenges for small businesses by analyzing their online presence and aligning COOP cohorts to address needs and drive expansion. A proactive self-starter with a customer-focused mindset.
- Strategic Thinker - capable of implementing plans with assertiveness and clarity.
- Collaborator- An effective communicator who provides timely, professional support and feedback to teammates, COOPers, alumni, Captains, clients, and HQ. Excellent at building relationships and collaborating with others; a true team player.
- Resource Manager - Resourceful, able to identify challenges early and escalate them appropriately.
- Workload Manager - Highly organized, with strong attention to detail and the ability to meet deadlines consistently.
What We Offer You
COOP Careers believes it is mission-critical to hire, retain, and motivate highly-qualified, passionate, dedicated professionals and is committed to providing a fair and comprehensive compensation package, which includes:
- Base Annual Salary: $60,000 - $65,000 (commensurate with experience)
- A generous and flexible vacation policy, including holidays and office closures for Wellness Weeks the last week of December and first week of July
- 100% employer-funded comprehensive medical, dental, and vision coverage for you (80% employer-funded coverage for dependents)
- Flexible spending account benefits (healthcare, dependent care, and commuter)
- 401(K) retirement plan and 4% employer match - eligibility to participate after one year of service
Hybrid Working Policy
COOP’s hybrid workplace strikes a thoughtful balance between at-home flexibility and in-person chemistry. Regular shared experience in person (structured and spontaneous) will enhance collaboration, strengthen existing relationships, and forge new ones within and across teams. Intentional, casual, and joyful moments together will infuse our culture with the sense of community that makes COOP unique and powerful and will collectively push us toward our shared purpose.
Currently, all COOP team members are working remotely and attending a once-a-month in-person coworking and team-building day at our co-located space in lower Manhattan (Civic Hall, 124 E 14th St, New York, NY 10003) for NYC team members and in San Francisco (Swissnex, San Francisco Pier 17, The Embarcadero Suite 800, San Francisco, CA 94111) for Bay Area team members or a mutually convenient coworking location for our Los Angeles, Chicago, and Miami team members.
Residency Policy
All employees must reside within commuting distance (approximately two hours) of a COOP Program site located in the following cities: Chicago, Los Angeles, Miami, New York, Bay Area and within the states of CA, CT, FL, IL, IN, NJ or NY.
Diversity, Equity, and Inclusion
COOP provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetics. We seek to build a diverse staff representative of the communities we serve. All qualified applicants are strongly encouraged to apply.
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Source : COOP Careers
