Strategy and Business Operations Leader (MoneyGram Online) at MoneyGram
Dallas, TX 75201
About the Job
DescriptionLocation: This position is remote (US only)Who we are:MoneyGram is a customer-centric, digital-first, cross-border money movement network. Through our strong culture of fintech innovation, we’re transforming the way consumers and businesses send and receive money in nearly every country around the world. Thanks to our innovative platform and strategic partnerships with some of the world’s leading brands, we are helping our millions of customers globally do more with their money through a comprehensive suite of digital and in-person products and services. This is all made possible by our dedicated and diverse team of professionals around the world. If you’re ready for a career journey filled with exciting opportunities, come aboard and let’s drive the future of payments together at MoneyGram!By The Numbers:
• We serve over 50 million people every year in over 200 countries and territories.
• We're a global team of over 2,000 from 36 countries around the world.
• We process over $200 billion annually with digital transactions now making up about 50% of our money transfer business.
• We’re known for our strong culture globally, demonstrated by: o “Top Workplaces USA” award winner (three consecutive years in a row!)o One of the “Best Places to Work” in the Middle Easto And the winner of many regional awards, such as “Friendly Workplace in Poland” and “Top Workplace in DFW” by The Dallas Morning NewsWhat you will contribute:As part of the MGO team at MoneyGram, you will design and implement meaningful changes that drive revenue growth in the US and Canada. Using data and customer insights, you’ll take a long-term strategic view to create enterprise value as a part of MoneyGram’s impressive digital growth. Reporting directly to the Chief Digital Officer, you will work cross-functionally with product, technology, operations, and marketing to implement changes that fuel MoneyGram Online’s growth.What you’ll do:
• Structure complex and ambiguous strategic problems for the MGO leadership team.
• Serve as the engine to break through blockers and coordinate cross-functionally to effectively complete strategic initiatives.
• Develop a deep understanding of our peer positioning in remittances and consumer fintech to inform your recommendations.
• Define clear hypotheses to identify new opportunities and build business cases and quantitative models that will inform and influence our strategy.
• Use data and insight to define changes, design experiments, and implement those changes across our online products.
• Passion to do whatever it takes to solve complex problems and build scalable processes.
• Track performance for our North America app and website properties and identify funnel enhancements to prioritize.
• Work with Product and Finance to effectively guide roadmap prioritization decisions.
• Work with the Marketing to drive marketing activities that drive new customer acquisition.What we’re looking for:
• 6+ years’ experience in business strategy or commercially oriented role
• Experience in payments/fintech and/or a growing B2C business
• Outstanding executive-level verbal and written communication skills
• Strong collaboration and people skills to work closely with various teams throughout the organization.
• Strong organization, project, and time management skills
• Ability to plan and prioritize workload; ability to multitask and meet deadlines with quality product.
• Passion for solving complex problems and building scalable processes.
• Comfort working in a high growth, constantly changing environment.
• International remittance and product management experience a plus
• Minimum Required: BA/BS degree or combination of experience with certifications.Why you will love working here:
• Flexible Remote First Environment
• Generous PTO
• 13 Paid Holidays
• Medical / Dental / Vision Insurance
• Life, disability, and other benefits
• 401K with competitive Employer Match
• Community Service Days
• Generous parental leaveSalary: Anticipated Base Pay: $150,000 - $200,000 and participation in our annual bonus plan.Disclaimer: The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level.#LI-REMOTEQualificationsJob Field: Digital MGOOrganization: DigitalSchedule: Full-timeTravel: Yes, 15 % of the Time
• We serve over 50 million people every year in over 200 countries and territories.
• We're a global team of over 2,000 from 36 countries around the world.
• We process over $200 billion annually with digital transactions now making up about 50% of our money transfer business.
• We’re known for our strong culture globally, demonstrated by: o “Top Workplaces USA” award winner (three consecutive years in a row!)o One of the “Best Places to Work” in the Middle Easto And the winner of many regional awards, such as “Friendly Workplace in Poland” and “Top Workplace in DFW” by The Dallas Morning NewsWhat you will contribute:As part of the MGO team at MoneyGram, you will design and implement meaningful changes that drive revenue growth in the US and Canada. Using data and customer insights, you’ll take a long-term strategic view to create enterprise value as a part of MoneyGram’s impressive digital growth. Reporting directly to the Chief Digital Officer, you will work cross-functionally with product, technology, operations, and marketing to implement changes that fuel MoneyGram Online’s growth.What you’ll do:
• Structure complex and ambiguous strategic problems for the MGO leadership team.
• Serve as the engine to break through blockers and coordinate cross-functionally to effectively complete strategic initiatives.
• Develop a deep understanding of our peer positioning in remittances and consumer fintech to inform your recommendations.
• Define clear hypotheses to identify new opportunities and build business cases and quantitative models that will inform and influence our strategy.
• Use data and insight to define changes, design experiments, and implement those changes across our online products.
• Passion to do whatever it takes to solve complex problems and build scalable processes.
• Track performance for our North America app and website properties and identify funnel enhancements to prioritize.
• Work with Product and Finance to effectively guide roadmap prioritization decisions.
• Work with the Marketing to drive marketing activities that drive new customer acquisition.What we’re looking for:
• 6+ years’ experience in business strategy or commercially oriented role
• Experience in payments/fintech and/or a growing B2C business
• Outstanding executive-level verbal and written communication skills
• Strong collaboration and people skills to work closely with various teams throughout the organization.
• Strong organization, project, and time management skills
• Ability to plan and prioritize workload; ability to multitask and meet deadlines with quality product.
• Passion for solving complex problems and building scalable processes.
• Comfort working in a high growth, constantly changing environment.
• International remittance and product management experience a plus
• Minimum Required: BA/BS degree or combination of experience with certifications.Why you will love working here:
• Flexible Remote First Environment
• Generous PTO
• 13 Paid Holidays
• Medical / Dental / Vision Insurance
• Life, disability, and other benefits
• 401K with competitive Employer Match
• Community Service Days
• Generous parental leaveSalary: Anticipated Base Pay: $150,000 - $200,000 and participation in our annual bonus plan.Disclaimer: The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level.#LI-REMOTEQualificationsJob Field: Digital MGOOrganization: DigitalSchedule: Full-timeTravel: Yes, 15 % of the Time
