Streaming Media/Interactive TV/TVOD Mix-Methods Researcher - US Tech Solutions, Inc.

Job Description:

• We are seeking a proactive and passionate mixed methods researcher to contribute to the development of innovative, best-of-breed products.
• As part of the larger TV research team, we believe in continually improving our craft and making meaningful impact for our users.

 
Responsibilities:

• Plan and execute foundational and tactical research to uncover unmet user needs and refine product directions through usability studies, surveys, benchmark studies, and other research methods as required.
• Work with Designers, Product Managers, Engineers, and other UXRs to prioritize research opportunities in a fast-paced, rapidly changing environment.
• Analyze data and effectively communicate recommendations to diverse audiences through written reports and presentations.
• Advocate for user needs and leverage storytelling to communicate research findings with strong verbal, written, and visual communication skills to the product team and leadership-level stakeholders.

Experience:

• 4 years of experience in an applied research setting, or similar.
• Experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).
• Experience working directly with senior leadership (e.g., Director level and above).
• Working with recruiting teams to source participants who are the right fit for research projects a plus.
• 2 years of experience conducting UX research on products, managing projects, and working in a large, matrixed organization a plus.
• Experience with interactive TV or streaming product subscriptions a plus.
• Familiarity with US professional sports (NFL, NBA, WNBA etc.) also a plus.

 
Skills:

• Mix methods research
• Usability studies

 
Education:

• Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience.

 
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
 
US Tech Solutions is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.