Student Aide - Admissions Outreach Front Desk Staff - Harper College

Overview

Admissions Outreach is the first point of contact for prospects, new students, and their families.  Student aides will work at the front desk of Admissions Outreach.  Student aides must be able to provide exceptional service and accurate information via telephone and in-person communication.

Schedule Information:  will determine schedule based on student’s availability.  Must have availability to work during the following office hours:

Monday:  8am to 7pm

Tuesday:  8am to 7pm

Wednesday:  8am to 7pm

Thursday:  8am to 7pm

Friday:  8am to 4:30pm

Maximum hours per week:  20 hours 

Responsibilities

Greeting prospects, new students, and their families 
Checking in appointments and walk-ins 
Answering incoming phone calls and making outgoing phone calls 
Helping prospects complete a Harper College application and submitting admissions documents 
Referring students to other departments for additional support 
Provide campus tours 
Assist with other recruitment duties and events as assigned