Student Services Specialist - ConsultNet

Student Services Specialist
Tempe, AZ
1+ Year Contract: $20-$24 per hour
Our client is in search of a Student Services Specialist to join their team on a year or longer contract.
Responsibilities:

• 45% - Performs and engages in high-touch outreach activities (phone/text/email/chat campaigns, recruitment events) with current students to increase continuing enrollment and retention. Assists current students in overcoming enrollment barriers throughout the student life cycle
• 25%—Research student information to have the most relevant conversations; document student outcomes from daily outreach efforts across various internal systems, including, but not limited to, the Student Information System and CRM
• 15% - Collaborate with experts across the college to ensure students are connected to the right area for their needs. Assist with connecting students to people, processes, and procedures for resolving challenges associated with college success
• 10% - Moderate community specifically to support student caseload and community
• 5% - Performs other related duties as assigned

• Bachelor's Degree
• 1+ years of experience working in a higher education environment in a Student Affairs role such as admissions, records, academic advisement, and/or registration
• 2+ years of experience providing high volume customer service via telephone, email, text, and/or in person
• 2+ years experience maintaining customer records within database management system or CRM (i.e. Peoplesoft, Banner, Salesforce, etc.)
• Experience using digital tools to service customers such as virtual chat, text, or email
• Experience working with a culturally diverse student population

Welcome to ConsultNet and the family of companies, Tekne, SaltClick, TechBridge, and OmniMedia. As a premier national provider of technology talent and solutions, our expertise spans across project services, contract-to-hire, direct placement, and managed services both onshore and nearshore.

Celebrating more than 25 years of partnership with a diverse client base, we've crafted rewarding opportunities for our consultants, fostering high-performing teams that deliver impactful results.

Over the last few years thousands of consultants have found their calling with us in roles that have made a meaningful impact on their lives, enhanced their career, challenged them, and propelled them towards achieving their personal and professional goals. At the ConsultNet family of companies, we believe effective communication is crucial in aligning the right job with your unique skills and professional aspirations. To us, it's all about the personal approach we take and the values we uphold.

Our comprehensive service offerings cover a wide range of technology positions across key markets nationwide. Client more at www.consultnet.com .

We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.