Student Support Coordinator - Communities In Schools of Memphis

The Student Support Coordinator will be responsible for assisting the Student Support Specialist in the overall planning, management, and execution of the Communities In Schools Integrated Student Support Services Program Model at a school-based site. Moreover, the Student Support Coordinator will assume the role of the Student Support Specialist during extended absences and implement programming based on the model with the goal of enhancing student and school achievement. We are looking for dedicated individuals who have a passion for working with both adults and students in an educational environment.

Student Support Coordinator Major Duties

• Coordinate widely-accessible, school-wide services as directed by the Student Support Specialist to address identified needs or to enhance student assets.
• Coordinate and provide targeted and sustained services at the school site for a caseload of students who are at the greatest risk of dropping out of school. This includes ongoing case management, direct support for students, goal setting, individual/group sessions, and opportunities for individual, intensive support services.
• Build relationships with students, parents, school staff, and partners.
• Assist the Student Support Specialist in obtaining parental consent for program support.
• Collaborate with specialists to manage and implement Tier 1 initiatives that promote a positive school climate and support student well-being.
• Assist in building and maintaining partnerships with local organizations, businesses, and community resources to enhance support for students and families.
• Help identify and map available resources within the community to ensure that students and families have access to necessary support services.
• Work closely with school staff, educators, and community partners to identify student needs and develop appropriate support strategies.
• Maintain accurate records and documentation of student support activities and community partnerships.
• Assist in developing case managed student needs assessments and implement support plans that build on student assets and address barriers to success
• Assist in conducting SEL assessments and groups for case managed students
• Assume the responsibilities of the Student Support Specialist during their absence for two or more days, ensuring continuity of services and support for students.

Successful Candidates possess the following skills and competencies: 

Relationship Effectiveness

• Relationship Builder - Connects with people, builds relationships and creates a strong network. Has passion for, sensitivity to, and strong concern for the needs of children, youth, and their families
• Strong Communicator - Professional verbal and written communication skills, open and honest communication, active listening skills, and a friendly tone in conversation to avoid misunderstandings.
• Positive - Positive attitude, optimistic, champion company values cooperate with and collaborate with others.
• Confident - Has self-confidence that instills sureness. Is influential to gain trust.
• Trustworthy - Possesses the integrity and determination to work both independently and as a member of a team, willingly asks for help when needed. 

Program Effectiveness

• Goal-Oriented - Is curious about best practices in integrated student services and persistent in adapting and adjusting CIS programs as new trends emerge. 
• Motivated - Intrinsically and internally driven to put forth the necessary effort and action towards work-related activities and responsibilities.
• Student Centered Support - Has experience with social and emotional learning, school-level attendance and behavior improvement strategies and student-centered supports
• Trauma Informed - Applies basic child and adolescent development principles utilizing a trauma-informed lens
• Data Driven - Uses data to make strategic decisions based on data analysis and interpretation.

Problem Solving 

• Problem solver - Can identify needs/wants/problems.  Ability to handle difficult or unexpected situations and find solutions to complex business challenges.
• Proactive - Ability to anticipate challenges/problems, take control of a situation and prepare for the solution ahead of time. Forward thinking, planning and preparing for what lies ahead.

Time Management 

• Manages Time Well - Exercises conscious control over time spent on activities to increase effectiveness and efficiency.
• Prioritizes Efforts - Able to determine the level of importance and urgency of a task or event.

Requirements

• Bachelors in Social Work, Counseling/Psychology, Youth Development or Education, with a preference for Masters level Social Work or Counseling/Psychology/Education degree 
• Demonstrated relevant work or volunteer experience in education, social services, mental health or a related field desired 
• Knowledge of the CIS philosophy, process, history, and network a plus

Benefits

Compensation is commensurate with experience and includes a comprehensive, competitive benefits package.

• Salary Range for the position: $40,000-$44,000
• Health Care Plan (Medical, Dental & Vision)
• Long Term and Short Term Disability 
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)