Student Worker, IT Hardware Support - Part-time, 20 hrs weekly, Weekdays - Versiti, Inc.

Overview:Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious.We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories.Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers.At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.Position Summary:Under the direction of a member of the IS management team, performs assigned entry level IS tasks consistent with the educational course work of either a graduate or undergraduate student working towards a degree in computer-related field.Responsibilities:

• As part of the work experience in Information Systems, the Trainee gains an understanding and assists Information Systems staff in installing, maintaining, upgrading, and decommissioning network hardware and software.* Also may include:* Desktop computers and their maintenance* Networks and their maintenance* Server configuration and maintenance* Network/Server monitoring methods and tools* Service Desk operations and management* Application development and maintenance
• Assist with special projects as assigned.
• Maintains the customer service standards of the department and Versiti.
• Communicates clearly and respectfully with customers, donors, and colleagues, sharing all necessary information.
• Works effectively with team members, contributing to team efforts.
• Supports Versiti’s mission, vision, and values as well as department goals and objectives
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications:Education

• High School graduate currently pursuing a degree in a computer-related field. required

Experience

• No previous work experience is required, but a variety of computer/PC experience preferred

Knowledge, Skills and Abilities

• Effective communication skills. required
• Good organizational skills and ability to adapt to fast-paced environment. required
• Ability to represent the IS Department in a professional manner. required
• Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. required

Licenses and Certifications

• Must have completed computer-related course work. required

Tools and Technology

• Personal Computer (desktop, laptop, mobile device) required
• General office equipment (computer, printer, fax, copy machine) required
• Switches and routers required
• PC servers required
• Networked printers required