Subscription Services Manager - Kaeser

Kaeser Compressors, Inc. is one of the largest and most successful suppliers of industrial compressed air and vacuum systems with nearly 7,000 employees worldwide. Our primary goal is providing exceptional customer service coupled with innovative products and progressive system solutions.  We specialize in evaluating each customer’s application and providing the most energy efficient and effective air system solution.  To learn more about Kaeser, visit our website at us.kaeser.com, and for a sneak peek into what it's like being a part of the Kaeser Family, visit us.kaeser.com/people. 

We are seeking individuals who have worked in an industrial/service/sales environment to fill the position of Subscription Services Manager for our Fredericksburg location.

Job Description

The selected candidate will:

• Deliver a positive customer service experience to customers utilizing Kaeser Subscription Services by managing the monitoring of subscription assets to reduce costs and deliver maximum uptime. 
• Maintain effective coordination and communication of the inter department activities that support the subscription services. 
• Maintain proper response times to alarms, warnings and incidents to minimize downtime associated with subscription services.

Required Qualifications

The successful candidate’s background will include: 

• Bachelor’s Degree Required.
• 5 years’ experience in customer service, preferably in industrial or manufacturing.
• Good communication skills/phone skills required.
• Computer skills, including proficiency in Google Workspace.
• SAP experience preferred.
• Physical attendance at worksite as required.

We offer a competitive salary, excellent benefit package including Profit Sharing and 401(k) Plan as well as an on-site exercise facility, free exercise classes and a health and wellness program.

 This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.