SUD Group Facilitator - Charlie Health
New York City, NY
About the Job
Why Charlie Health?
We are currently facing a nationwide mental health epidemic marked by escalating rates of depression, anxiety, trauma, substance use disorders, and suicide. At the same time, individuals who are struggling and seeking support are often met with geographical and financial barriers, driving increased urgency for a new approach to behavioral health treatment.
At Charlie Health, our mission is to connect the world to life-saving mental health treatment. Our treatment programs combine curated groups, individual therapy, and family therapy into personalized, evidence-based treatment plans to provide long-term healing from home. By prioritizing connections among people with shared mental health experiences and goals, Charlie Health fosters sustainable healing and achieves industry-leading clinical outcomes, with over 90% of our clients seeing improvement in their most severe mental health symptoms.
Every member of the Charlie Health team is fueled by an unwavering passion for our mission. If you share this commitment, we invite you to join us in making a tangible impact on the mental health landscape.
About the Role
Charlie Health is hiring exceptional candidates with a Masters degree in mental health and previous work experience facilitating groups to provide remote, telehealth services to our adolescent and young adult clients. We're eager to work with forward-thinking mental health professionals to enhance our programming and provide the best possible care to our clients.
People know Charlie Health for our warm and empathetic clinical team. While each individual clinician has their own interests, expertise, and style, we require all team members to be well versed in a variety of modalities. Our clients are struggling to cope with underlying mental health issues and benefit from therapists that are sophisticated and relational. Successful candidates are committed to bettering the mental health of their clients, along with being adept at self-care, ensuring they are prepared to give their best every day to address the youth mental health crisis.
Responsibilities
- Complete all Onboarding requirements within 2 weeks of start date
- Meet with your assigned Charlie Health Group Quality Supervisor or Group Quality Director at a minimum of 1x/month for required check-in
- Respond to all email and Slack communication promptly (within 48 hours of receiving a communication)
- Review the curriculum aligned to group assignment before group start time
- Arrive ~10 minutes early to scheduled group time and facilitate all groups for the entirety of the hour
- Facilitate groups following Charlie Health best practices and using assigned and most up to date Charlie Health curriculum
- Foster a supportive environment and guide clients in activities to develop skills for long-term recovery.
- Facilitate groups across age groups and cohorts, including Integrative curriculum, Support Staffing and Wellness Hour as needed
- Foster client engagement and group cohesion throughout the session, encouraging client participation and fostering camera-on culture
- Following all operational policies and procedures as indicated by Charlie Health best practices
- Participate in collaborative Treatment Team (Tuesdays) and Group Supervision (every other Friday) with your assigned Charlie Health Group Quality Supervisor or Group Quality Director, peers and other Clinical Leadership team members
- Work collaboratively and respectfully across the care team including with Primary Therapists, Care Experience Specialists and Care Coaches
- Communicate clearly, professionally, and promptly with all clients, staff, families, agencies, and referents
- Monitor your treatment documentation to ensure all of your notes are completed within required 24 hour timeframe and meet agency and professional standards per DHCS and The Joint Commission standards
- Maintain and model professional ethics, including appropriate boundaries and confidentiality
- Other duties as assigned
Requirements
- Must be available during late afternoons and evenings on weekdays (3-8pm MT on Monday to Thursday) and on Saturdays to meet the schedules of our adolescent and young adult clients
- Master's degree in mental health or related field required (see below for full list)
- Experience working with youth and young adults
- Well versed in a variety of modalities and feel confident integrating them into your treatment approach (DBT, CBT, EMDR, MI certification is a plus)
- Preferred candidates will have addiction credentials (CASAC- Credentialed Alcoholism and Substance Abuse Counselor , CAC- Certified Addiction Counselor , LADC-Licensed Alcohol and Drug Counselor ).
- Experience in substance use disorder (SUD) treatment is required, with a solid understanding of both abstinence and harm reduction models.
- Familiarity with Medication-Assisted Treatment (MAT) required
- Passionate about the benefits of group treatment and skilled in conducting group treatment
- Ability to work effectively in a team
- Creative and engaging, especially over video!
- The technical ability to run effective telehealth sessions
- Reliable WIFI connection when meeting with clients
- Familiarity with and willingness to use cloud-based communication software—Gmail, Slack, Zoom, Dropbox–in addition to EMR and outcomes survey software on a daily basis
- 1099 role
Eligible Master's Degrees:
- Master of Science (M.S.) in Mental Health Counseling
- Master of Arts (M.A.) in Counseling Psychology
- Master of Social Work (M.S.W.) with a concentration in Mental Health
- Master of Science (M.S.) in Clinical Mental Health Counseling
- Master of Arts (M.A.) in Marriage and Family Therapy
- Master of Arts (M.A.) in Clinical Psychology
- Master of Science (M.S.) in School Counseling
- Master of Science (M.S.) in Rehabilitation Counseling
- Master of Science (M.S.) in Applied Developmental Psychology
- Master of Arts (M.A) in Education (with experience in behavioral health)
- Master of Education (Ed.M) (with experience in behavioral health)
#LI-Remote
Our Values
- Connection
- Care deeply
- We care personally about every single person in the Charlie Health ecosystem: our clients, providers, and team members alike.
- Inspire hope
- We inspire hope with every interaction, reminding our clients that we truly and unconditionally believe in them.
- Congruence
- Stay curious
- We ask "why" five times before we're satisfied with the answer. We don't stick to the status quo; we challenge our assumptions and remain humble.
- Heed the evidence
- Above all, we're results-oriented. When we find data that calls our original plan into question, we modify or pivot.
- Commitment
- Act with urgency
- We work as swiftly as possible. The mental health crisis is relentless, and so are we.
- Don't give up
- Our clients don't give up and neither do we. Persistence is our superpower.
Please do not call our public clinical admissions line in regard to this or any other job posting.
Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.
