Summer 2025 - IMCS Operations Support Intern - 90384153 - Philadelphia (Philadelphia, PA, US, 19104) - Amtrak

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

POSITION SUMMARY:

The Infrastructure Maintenance & Construction Services (IMCS) Operations Support Department develops strategy and implements business processes and systems solutions collaboratively across IMCS to promote best practices in infrastructure asset management. Within IMCS Operation Support, the Asset Management Strategy team sets the strategic direction for the department, Engineering Disciplines, and Divisions based on Amtrak’s corporate objectives and the goals of the Vice President of IMCS. The Industrial Engineering team works with IMCS Production and Division Maintenance personnel to improve the effectiveness and efficiency of their work. The Systems Engineering group within IMCS Operations Support—comprised of the Infrastructure GIS team, the Engineering Asset Management System team, and the Data Analytics team—delivers and implements the tools and technology required to support process improvements and manage asset data to enable data driven decision-making for infrastructure assets.

The IMCS Operations Support Department drives value by delivering solutions that reduce asset downtime, extend equipment life, and enable the right people to perform the right work at the right time, optimizing system performance to reduce the overall cost of asset management and achieve Amtrak’s strategic goals. The IMCS Operations Support Intern will work across the various teams, gaining an understanding of how they work together to promote an industry-leading asset management practice for Amtrak’s infrastructure.

ESSENTIAL FUNCTIONS:

The IMCS Operations Support Intern works with multiple teams in the department. Examples of tasks to be performed are broken down by team below.
 

Asset Management Strategy Team

• Collect, consolidate, and cleanse asset data from various sources to ensure accuracy and integrity, supporting informed decision-making and strategic planning.
• Conduct research on best practices and trends in asset management.
• Maintain accurate and up-to-date documentation related to processes and projects.

Industrial Engineering Team

• Support projects to improve infrastructure reliability and determine the best use of personnel for safe, cost-efficient operations, and maximum productivity
• Provide support for process-improvement projects including time studies and process documentation.
• Assist in the evaluation of internal processes and controls and recommend enhancements to information pipeline.

Geographic Information Systems (GIS) Team

• Validate existing asset data in the Infrastructure Asset Database using a variety of data sources (video, orthoimagery, pdf’s etc.)
• Work with stakeholders to collect required master data using various IMCS tools to incorporate the updates and changes into the Infrastructure Asset Database.
• Conduct field asset collection, as needed.

Asset Management System (Maximo) Team

• Perform data cleansing in the Maximo database such as:
• Create and update Job Plan and Preventative Maintenance records.
• Create load sheets for new Inspection & Test Data to comply with FRA and Amtrak standards and regulations.
• Update current Inspection & Test Data.

Data Analytics Team

• Support the technical team and functional leads in developing the data pipeline and assist in maintaining system configuration documentation.
• Perform data extractions and custom reports to support dashboarding and reporting.
• Conduct quality assurance checks of failure data to identify inconsistencies and potential areas of improvement.

Minimum Qualifications:

• Must be actively pursuing a degree at an accredited educational institution.
• Must be actively pursuing an undergraduate degree in Engineering (Industrial, Civil, Mechanical or Electrical), Business Administration, Organizational Management, Geographic Information Systems (GIS), Management Information Systems (MIS), Data Science or a related field.
• Must have at least 3 years of academic undergraduate studies completed or a senior status at minimum.
• Must have a cumulative GPA of 2.8 or higher

Preferred Qualifications:

• Basic understanding of enterprise asset management principles such as lifecycle costing
• Knowledge of fundamentals of process optimization
• Familiarity with GIS concepts (mapping and spatial analysis)
• Foundations in data analysis
• Problem solving and critical thinking
• Basic project management understanding
• Effective communication, collaboration and teamwork skills

Work Environment :

• Office and field work environment
• Travel up to 25% 
• Travel to other Amtrak office and right-of-way sites that are not accessible by train travel may be required.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The hourly range is $17.50 per hour - $35.00 per hour. Pay is based on factors including school year, program of study, etc.  In addition, paid internships include Amtrak rail pass privileges as a part of the experience along with one (1) PTO day per academic year.

Summer 2025 internship program will run from May 19th - August 8, 2025

Requisition ID:163297
Posting Location(s):Pennsylvania

Work Arrangement:06-Onsite 
Job Family/Function:Engineering 
Relocation Offered:No 
Travel Requirements:Up to 25% 

You power our progress through your performance.
 

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. 

Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. 

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.  

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. 

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.