Supervisor Banquets - Tamarack Resort
Tamarack, ID 83615
About the Job
Tamarack Resort is excited to announce that we are hiring forour Banquets team! We are seeking a Banquets Supervisor who will lead and support our Banquet team with excellence. In this role, you will oversee the accurate setup and teardown of all events, ensuring everything runs smoothly.
As the Banquet Supervisor, you will be dedicated to delivering outstanding service to both our internal team and external guests. Your role will be key in embodying the Tamarack Resort Culture and enhancing our reputation as both a top-tier destination and an employer of choice. Join us in creating exceptional experiences and making Tamarack Resort the premier choice for both visitors and team members!
Responsibilities:
- Maintains a commitment to customer service and guest satisfaction
- Maintains an up to date working knowledge of all resort amenities as well as any special events
- Prepares all banquet space prior to events
- Tears down all banquet space after events
- Follows Banquet Event Orders with strong attention to detail
- Maintains a strong knowledge of various types of set-up
- Assists the banquet serverwith clearing of tables as needed
- Assists the A/V team with setting up equipment
- Assists with all set-up functions to include setting silverware, draping tables, folding napkins and arranging centerpieces/décor
- Removes centerpieces/décor after events and stores appropriately
- Removes soil linens and stores appropriately
- Assists with transporting food/beverages to event location
- Ensure culinary areas are clean and organized after every banquet event.
- Attends appropriate resort, division and department meetings
- Maintains the cleanliness of banquet storage rooms
- Assembles dance floors
- Arranges buffets, stages and podiums
- Interacts with resort staff in a professional manner, assisting other departments with necessary information
- Communicates all pertinent information to the banquets team
- Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to on-duty supervisor.
- Ensures proper handling, cleaning and sanitation of equipment, china, glass and silver.
Qualifications:
- Three years previous serving experience, preferably in a banquets capacity
- Must have strong customer service skills
- Ability to implement and uphold service standards
- High school education required
- At least one year of customer service experience preferred
- Prior hospitality experience preferred
- Must always ensure a teamwork environment
- Ability to work a flexible schedule that may include evenings, weekends and holidays
- Must be able to stand on feet and walk throughout the day,
- Must be able to frequently lift and carry up to 50 lbs;
- Must be able to bend, squat, push, pull frequently