Supervisor, Coding & Documentation - Catholic Health

Catholic Health is one of Long Island’s finest health and human services agencies. Our health system has over 16,000 employees, six acute care hospitals, three nursing homes, a home health service, hospice and a network of physician practices across the island.

At Catholic Health, our primary focus is the way we treat and serve our communities. We work collaboratively to provide compassionate care and utilize evidence based practice to improve outcomes – to every patient, every time.

We are committed to caring for Long Island. Be a part of our team of healthcare heroes and discover why Catholic Health was named Long Island's Top Workplace!

The CDR Coding Supervisor will be a working Supervisor who plans, organizes and oversees the day to day operations of the CDR coding & education functions. This position provides leadership to coding staff and ensures staff maintain up to date knowledge and skills. Will also be a key communicator with physician practices.  Must have an excellent understanding of clinical coding requirements and the ability to communicate these to the team and other stakeholders as appropriate. Vigilant monitoring, from a quality assurance perspective is essential to ensure coding is accurate and of high quality.

Job Functions:

• Coordinates the hiring and training of personnel. Conducts performance evaluations and counsels employees in performance improvement. Resolves conflict among staff and investigates and initiates disciplinary actions when appropriate. Coordinates employee schedules to ensure adequate coverage.
• Monitor and report all required performance measures to include the development of department goals and assist in the assessment of goal attainment.  Monitor productivity, charge lag, and volumes. Identify and prevent backlogs and other impediments to charge capture. Assists with coverage of all work queues as needed.
• Develops, implements and monitors policies/procedures, quick reference guides, and quality monitors for the coding area.
• Develops and coordinates delivery of physician education to support compliant documentation and billing practices while maximizing charge capture for services performed.
• Acts as a resource for the coding staff as well as serve as liaison for the medical staff to address coding related issues and questions. Responsible for ensuring the timely education of the coding team regarding coding/abstracting changes in laws, regulations and policies requirements to ensure compliance.
• Undertakes monitoring and audit activities to confirm quality assurance from both a coding and staff adherence to coding processes perspective. Proactively manages all queries in relation to coding.
• Leads/participates in quality improvement projects and actions as appropriate.  Assist managers, analysts and clinicians with advice on clinical coding matters.
• Identify and implement improvement measures that will enhance department operations and customer service. Provide cost effective management of resources for the coding team including managing staff schedules.
• Works to build team spirit, facilitates resolution of conflict within the team, promotes/protects team reputation, shows commitment to contributing to the team’s success
• Safeguards medical records and preserves the confidentiality of personal health information through the observance of physician network policies pertinent to the release of medical record information, record retention, and HIPAA privacy and security.
• * Other duties as assigned.

POSITION REQUIREMENTS AND QUALIFICATIONS:

Education (Minimum Requirements):

Associates Degree with CCS-P, CPC, RHIT Certification; Bachelor’s Degree preferred

OR

In lieu of degree must have 10+ years of coding/billing experience

Required Experience:

• Minimum of five years clinical coding experience, including at least three years in a leadership position.
• EPIC Experience
• Professional Fee coding experience
• Demonstrated Strong coding knowledge and understanding of ICD-10; Understanding of reimbursements systems, risk management, and performance improvement.
• Working knowledge of revenue cycle process; Patient registration, billing, payment posting, denial tracking/resolution, accounts receivable, local/state/federal regulations, Fair Debt and Collection Practice Act, medical terminology, and payer contract familiarity.
• Excellent interpersonal and communication skills
• Computer and systems competency in the following areas: working knowledge of health systems and interfaces, Microsoft Word, Microsoft Excel, Microsoft Power Point Microsoft Outlook and electronic health records.

Skills:

• Effective supervisory and management skills.
• Excellent communication and interpersonal skills.
• Knowledge of state and federal guidelines for the health information function relative to medical record content and completion as well as coding.
• Demonstrates strong leadership skills and ability to train and motivate team members.
• Has a commitment to quality, accuracy and ongoing improvement.
• Demonstrates initiative, flexibility and excellent time management skills.
• Demonstrates a customer focus commitment
• Excellent computer skills.

This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate’s qualifications, skills, competencies and experience. The salary range or rate listed does not include any bonuses/incentive, or other forms of compensation that may be applicable to this job and it does not include the value of benefits.

At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.