Supervisor, Contract System Management at Option Care Health

Extraordinary Careers. Endless Possibilities.

With the nation’s largest home infusion provider, there is no limit to the growth of your career.

Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 6,000 team members including 2,900 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and employees.

As a two-year recipient of the Gallup Exceptional Workplace Award, we recognize that part of being extraordinary is building a thriving workforce that is as diverse as the patients and communities we serve.
Join a company that is taking action to develop a culture that is more inclusive, respectful, engaging and rewarding for all team members. We are committed to hiring, developing, and retaining a diverse workforce.

Job Description Summary:

Supervises Contract System Management processes in conjunction with pricing and payor changes in order to ensure a smooth transition to operations. Works within the Adoption & Integration team to drive acceptance and adoption of new payor and pricing changes in order to drive standardization across the enterprise. Manages a team of contract system professionals to create and maintain pricing and payor data for Operations and RCM. Executes operating plan for specific team. Makes decisions on staffing and compensation actions.

Job Description: ​

Job Responsibilities:

• Responsible for managing the input, maintenance, accuracy, and integrity of Home Care databases for all operational software systems. Responsible for managing the input, accuracy, and auditing of fee schedules and price tables within the Home Care databases.
• Responsible for acquisition integration of data to Home Care systems and databases. Responsible for implementing, and auditing feedback processes for the accurate input of information into the Home Care databases. Responsible for execution of system reports to support the division on an operational and clinical level based upon management input.
• Responsible for contract maintenance as it relates to the database management including the addition of new contracts and ensuring pricing and coding are kept up to date. Responsible for managing new database setup for the addition of new locations including creating price tables, inventory files, payer files, and other maintenance files as needed.
• Manages the input of data by the Contract System Specialists within the Contract Operations team. Oversees the input and auditing of price schedules and changes within the databases.
• Develops and implements auditing tools to ensure the accuracy and integrity of the databases. Audits contract operations processes to verify the accuracy of data input within the databases. Responsible for developing and implementing processes for data cleanup when necessary.
• Works with Purchasing Manager and other management to develop processes for the timely update of costs and the usual and customary pricing within the division.
• Logs incoming requests, prioritizes, and assigns to appropriate department personnel to ensure deadlines are met.
• Provides statistical data to management weekly on database maintenance status and accomplishments.
• Interfaces with other departments in the coordination of electronic billing setup.
• Ensures reports are being generated and evaluated regularly to keep the Contract Operations team is functioning within established guidelines.
• Reviews performance, evaluates potential, and recommends development programs for the Contract Operations staff. Monitors productivity of staff through the establishment and review of department goals.
• Informs appropriate personnel of plans, programs, and operations that affect the team, and encourages feedback from all employees to increase productivity.
• Manages and solves problem situations as they arise in the team.
• Audits own performance and recommends own objectives and standards of performance.
• Manages team structure through proper hiring and placement, scheduling of work, assignment of responsibility, and delegation of authority. Develops direct reports through orientation, training, establishment of objectives and goals, communication of rules, policies and procedures, and constructive discipline.​

Supervisory Responsibilities:

Does this position have supervisory responsibilities?

i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc. Yes

Basic Education and/or Experience Requirements:

• High school diploma or equivalent
• At least 1 year of contract management supervisory experience, OR 3-5yrs of contract system management experience with demonstrated progression.

Basic Qualifications & Interests:

• Comprehensive knowledge of Medicare, Medicaid, and other payer guidelines
• Knowledge of HCPCS and ICD-9 coding
• Excellent oral/written communication skills
• Excellent computer skills
• Knowledge of current computer applications is required
• Problem-solving abilities
• Detail oriented
• Ability to work under pressure and meet deadlines
• Ability to handle multiple tasks
• Knowledge of spreadsheets

This job description is to be used as a guide for accomplishing Company and department objectives, and only covers the primary functions and responsibilities of the position. It is in no way to be construed as an all-encompassing list of duties.

Due to state pay transparency laws, the full range for the position is below:

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Pay Range is $55,602.89-$92,693.55

Benefits:

-401k

-Dental Insurance

-Disability Insurance

-Health Insurance

-Life Insurance

-Paid Time off

-Vision Insurance

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

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