Supervisor, Creative Operations - Koch
Atlanta, GA 30301
About the Job
Koch Communications Marketing (KCM) is seeking a Supervisor, Creative Operations to join our team. This role will add value by acting as a player-coach for the project management and producer teams, managing and developing direct reports as well as serving as a project manager and producer for a portion of KCM's ongoing work. This role will also be responsible for overseeing the implementation of various processes and tools to enhance efficiency, drive transparency of project status, lower production costs and maximize resource utilization within our team.
Our Team
KCM is an internal communication and marketing capability that supports Koch's businesses and capabilities. The creative operations team is responsible for facilitating the various projects our team supports by allocating resources, adapting workflows, defining a scope and budget, and ensuring we're effectively supporting the various Koch business requests. These projects range anywhere from creating flyers, updating websites, producing employee stories for recruiting or leadership updates to national ad campaigns.
What You Will Do
- Lead a team of project managers and a producer within KCM who are responsible for assigning resources to and managing the timelines for all project work that comes into the capability.
- Develop and maintain the project management team's skill sets, training and knowledge sharing on best practices as necessary to meet the business's needs.
- Identify and support process improvements, workflow optimizations, and project management techniques that improve efficiency for the capability.
- Manage new project requests from intake through delivery, including building and managing timelines, defining scope and budget, and allocating resources.
- Oversee and optimize KCM's use of Workfront as our work management platform, owning KCM's roadmap for maturity within the tool.
- Manage the process of providing time-tracking data to Finance monthly to rebill internal partners and recover costs.
- Ensure compliance with all usage rights and talent agreements, including obtaining necessary permissions and licenses for content produced by KCM.
- Manage contracts and agreements with talent and production vendors, working with Sourcing and Legal ensuring all parties align on terms and conditions.
- Maintain a list of approved fulfillment vendors used to output KCM-produced collateral.
- Manage the relationship between KCM and freelance resources to enable flexible scalability of creation production services.
Who You Are (Basic Qualifications)
- Project management experience
- Experience with creative workflows and utilizing project management tools and work management platforms, such as Workfront
- Experience producing deliverables associated with B2B marketing campaigns and activities.
- Experience communicating with and presenting to stakeholders with varying backgrounds and in different levels of an organization
- Experience managing multiple projects simultaneously and meeting deadlines.
What Will Put You Ahead
- Experience with leading a project management team for an in-house creative agency.
- Experience with scoping the costs associated with the production of marketing deliverables.
- Experience in marketing operations and process improvements.
- Strong understanding of legal requirements related to video production
- Experience in managing contracts and legal agreements with talent and vendors.
- Familiarity with copyright, trademark, and intellectual property laws as they pertain to marketing deliverables.
- Strong analytical and problem-solving skills.
- Ability to foster a collaborative and inclusive team environment
- Familiarity and experience with the ADA, AODA regulations and WCAG guidelines.
- Supervisory experience is preferred
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here .
Who We Are
Koch creates and innovates a wide spectrum of products and services that make life better. Our work spans a vast number of industries across the world, including engineered technology, refining, chemicals and polymers, pulp and paper, glass, electronics and many more. Headquartered in Wichita, Kansas, Koch employs 120,000+ employees across the globe.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
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Our Benefits
Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
Equal Opportunities
Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information.