Supervisor Desktop Support - Yuma Regional Medical Center
Yuma, AZ 85364
About the Job
Work Status Details: REGULAR FULL TIME | 80.00 Hours Every Two Weeks
Shift: Days
Pay Rate Type: Annual Salary
Location: Yuma Regional Medical Ctr
Listed is the base hiring salary range offered for this position. Actual salaries may vary depending on factors, including but not limited to skills and experience. The salary range listed is just one component of the total rewards/compensation package offered to candidates.
Min = $53,280.11
Mid = $66,600.14
Max = $79,920.16
Summary:
The Supervisor Desktop Support leads the day to day activities of the Desktop Support team that is responsible for first and second level support, asset management of desktop and end point devices, printers, desktop application delivery and audio/video conference rooms. Works with the Administrative Director of IT to develop annual capital budget, strategy and hardware lifecycle plans, and serves in a Project Management capacity for implementing these plans. In partnership with other IT and clinical areas, utilizes Cherwell data to monitor Desktop Support productivity and works with the Service Desk to ensure process success. The Supervisor Desktop Support fosters a culture of continuous improvement through the use of Lean principles.
Responsibilities:
Develops annual capital budget, strategy and hardware lifecycle plans.
Meets with other departments to discuss and resolve issues of the organization.
Works through the desktop support tickets ensuring higher priority tickets are completed first.
Manages the workload of the department.
Maintains up to date hardware inventory and ordering of needed equipment.
Fosters a culture of continuous improvement through the use of Lean principles.
Other duties as required.
Education:
Essential:
* ASSOCIATE'S DEGREE
Other information:
Minimum Requirements:
Three (3) or more years related experience
Why Yuma Regional Medical Center?
Yuma Regional Medical Center (YRMC) is located in Yuma, AZ. Our purpose is building a healthier tomorrow. We strive by putting patients first as they are the center of every decision and action we take. YRMC is rooted in the community by living and breathing the dynamic nature of our region. Being committed to progress by constantly and consistently advancing healthcare, creating meaningful experiences and improving the lives of everyone around us.
Our Values
Bring Kindness | Achieve Together | Aspire For Better | Do The Right Thing | Lead With Optimism |
About Yuma, AZ
Named by the Guinness World Records as the Sunniest City on Earth with winters averaging temperatures of 70 degrees, sunny days and cooler nights.
Yuma, Arizona is a place to explore the great outdoors with hiking, jet skiing, boating and off-roading. Dont forget to soak up the sun at the great Colorado River or one of Yumas many lakes.
Yuma is centrally located in Southwest Arizona, within a short drive to many popular attractions and destinations.
Bring your skills to one of the sunniest places on earth - Yuma, AZ!
Physical Requirements and working conditions for this position will be provided to you up on interview.