Supervisor, DSD Delivery - Mondelez International
Farmington, MI
About the Job
Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Possible.
How you will contribute
You will:
1. Manage day to day plans including order/route management, inventory management, employee performance, and daily communication with internal/external customers and stakeholders.
2. Drive key KPIs under main categories of (1) Safety, (2) Service, (3) Cost, and (4) People.
3. Perform daily yard checks to ensure that every vehicle is accounted for, identify equipment damage and responsible party, manage controllable fleet expenses, assume lead role in vehicle crash investigations, identify and administer individual training by vehicle operator.
4. Establish meeting cadence and lead regular meetings with maintenance providers.
5. Perform Driver ride-along sessions to address deficiencies and achieve improved KPIs.
6. SAFETY : Ensure that all vehicle/driver safety incidents are properly reported. Responsible for driving plans that reduce branch incident/accident rates, ensuring successful roadside inspections, holding monthly safety/SHAPE meetings, ensuring effective and compliant pre and post trip inspections, and conducting a successful branch safety audit. Responsible and accountable for all fleet safety and compliance KPI’s, as well as drive cam performance.
Oversight of branch safety committees, responsibility to ensure attendance, action log completion and display.
7. SERVICE : Communicate any identified customer issues and order inaccuracies to branch leadership. Identify and report any route compliance issues to branch leadership and Routing team. Participates in cross functional meetings with Demand/Fulfillment Planning, Retail Teams, Customers Teams, and HQ Support including LPT meetings, District Sales meetings, and Retail X meetings.
8. COST : Ensure delivery of route KPIs and minimize fleet controllable costs to meet or exceed annual financial plan.
9. PEOPLE : Source, onboard, and develop direct reports and branch teams in multiple settings (classroom, OJT, Work-with, etc..) across entire delivery operation (delivery, cross-dock). Coach direct reports to create and execute development plans and support individual career goals. Manage local hourly employees (Union and Non-Union) including coaching, developing and disciplining while developing relationship with local labor unions. Continuously develop personal knowledge to remain up to date on regulation and local law changes.
What you will bring
1. Front line leadership experience managing hourly union/non-union employees
2. Enhanced skills related to branch management & DSD processes and procedures.
3. People Development, team building, and customer orientation
4. Transportation leadership
What extra ingredients you will bring:
1. SAP
2. WMS (Winware/KWIC/EWM)
3. HHC (Driver Handheld)
4. Driver’s Methods Training
5. Vehicle Lessor Reporting
6. Vehicle Supplier Reporting (ELD, Compliance, etc.)
7. Warehouse Labor Planning (WPP); Route Composition (w/ Wilkes Barre)
8. Managing Employee Performance; Labor Management (Union); Team Building
9. Local Planning Team Meetings (Linkage with Demand/Fulfillment/Sales/Customer Planning)
10. Federal / State Regulatory Compliance & Law (FMCSA, OSHA, Worker’s Compensation, HR Policies)
Education / Certifications:
-High School Diploma or GED required
Job specific requirements:
+ Educational background in business, logistics, or related field (recommended but not required)
+ 2-5 years of field logistics experience (internal candidates) or fleet management experience (external candidates)
+ Organizational ability
+ Team/people development
+ Be willing to obtain CTP certification through NPTC
Travel requirements:
-less than 10%
Work schedule:
M-F with occasional Saturday. Hours are normally 4 AM to 1 PM....with potentially once a week coming in from midnight to 9AM
Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy
Business Unit Summary
The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including _Oreo_ and _Chips Ahoy!_ cookies, _Ritz_ , _Wheat Thins_ and _Triscuit_ crackers, and _Swedish Fish_ and _Sour Patch_ _Kids_ confectionery products —are close at hand for our consumers across the country.
Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
Job Type
Regular
Transportation, International Logistics & Customs
Customer Service & Logistics
At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum
Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.
Join us and Make It An Opportunity!
Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Possible.
How you will contribute
You will:
1. Manage day to day plans including order/route management, inventory management, employee performance, and daily communication with internal/external customers and stakeholders.
2. Drive key KPIs under main categories of (1) Safety, (2) Service, (3) Cost, and (4) People.
3. Perform daily yard checks to ensure that every vehicle is accounted for, identify equipment damage and responsible party, manage controllable fleet expenses, assume lead role in vehicle crash investigations, identify and administer individual training by vehicle operator.
4. Establish meeting cadence and lead regular meetings with maintenance providers.
5. Perform Driver ride-along sessions to address deficiencies and achieve improved KPIs.
6. SAFETY : Ensure that all vehicle/driver safety incidents are properly reported. Responsible for driving plans that reduce branch incident/accident rates, ensuring successful roadside inspections, holding monthly safety/SHAPE meetings, ensuring effective and compliant pre and post trip inspections, and conducting a successful branch safety audit. Responsible and accountable for all fleet safety and compliance KPI’s, as well as drive cam performance.
Oversight of branch safety committees, responsibility to ensure attendance, action log completion and display.
7. SERVICE : Communicate any identified customer issues and order inaccuracies to branch leadership. Identify and report any route compliance issues to branch leadership and Routing team. Participates in cross functional meetings with Demand/Fulfillment Planning, Retail Teams, Customers Teams, and HQ Support including LPT meetings, District Sales meetings, and Retail X meetings.
8. COST : Ensure delivery of route KPIs and minimize fleet controllable costs to meet or exceed annual financial plan.
9. PEOPLE : Source, onboard, and develop direct reports and branch teams in multiple settings (classroom, OJT, Work-with, etc..) across entire delivery operation (delivery, cross-dock). Coach direct reports to create and execute development plans and support individual career goals. Manage local hourly employees (Union and Non-Union) including coaching, developing and disciplining while developing relationship with local labor unions. Continuously develop personal knowledge to remain up to date on regulation and local law changes.
What you will bring
1. Front line leadership experience managing hourly union/non-union employees
2. Enhanced skills related to branch management & DSD processes and procedures.
3. People Development, team building, and customer orientation
4. Transportation leadership
What extra ingredients you will bring:
1. SAP
2. WMS (Winware/KWIC/EWM)
3. HHC (Driver Handheld)
4. Driver’s Methods Training
5. Vehicle Lessor Reporting
6. Vehicle Supplier Reporting (ELD, Compliance, etc.)
7. Warehouse Labor Planning (WPP); Route Composition (w/ Wilkes Barre)
8. Managing Employee Performance; Labor Management (Union); Team Building
9. Local Planning Team Meetings (Linkage with Demand/Fulfillment/Sales/Customer Planning)
10. Federal / State Regulatory Compliance & Law (FMCSA, OSHA, Worker’s Compensation, HR Policies)
Education / Certifications:
-High School Diploma or GED required
Job specific requirements:
+ Educational background in business, logistics, or related field (recommended but not required)
+ 2-5 years of field logistics experience (internal candidates) or fleet management experience (external candidates)
+ Organizational ability
+ Team/people development
+ Be willing to obtain CTP certification through NPTC
Travel requirements:
-less than 10%
Work schedule:
M-F with occasional Saturday. Hours are normally 4 AM to 1 PM....with potentially once a week coming in from midnight to 9AM
Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy
Business Unit Summary
The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including _Oreo_ and _Chips Ahoy!_ cookies, _Ritz_ , _Wheat Thins_ and _Triscuit_ crackers, and _Swedish Fish_ and _Sour Patch_ _Kids_ confectionery products —are close at hand for our consumers across the country.
Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
Job Type
Regular
Transportation, International Logistics & Customs
Customer Service & Logistics
At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum
Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.
Join us and Make It An Opportunity!
Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
Source : Mondelez International
