Supervisor, Electric Operations Development Program (Western MA) - Eversource

We know that our success depends on the best efforts of our engaged team- diverse, talented, and dedicated individuals who take pride in their work and who know and exhibit the value of teamwork and collaboration and support each other in working safely every day.  

We are looking for talented individuals who strive to take their careers to the next level as a Supervisor to help us continue enhancing New England’s largest energy delivery system and enabling a Clean Energy Future! Could this be you?

For a look into a day in the life of a supervisor, watch this video: https://youtu.be/IuaU1SJ-45A 

The Supervisor Development Program is a 6-month leadership program designed to provide you with an opportunity for career development, training, and varied work experience to help set you up for a successful career as an Electric Field Operations Supervisor.  The program combines instructor led leadership and technical trade training.   Every candidate will have an opportunity to enhance their skills by participating in a rotation in which they will immerse themselves in the role of an Electric Field Operations Supervisor and become the next leaders in our service territories in Connecticut, Massachusetts and New Hampshire.  

Potential Locations include:   Pittsfield MA, Springfield MA

The successful candidate will provide technical assistance and overall direction to a team of union-represented trade employees. They will provide leadership to ensure the safe, timely and efficient completion of work efforts relating to the construction, operation, maintenance, and emergency restoration of the electric distribution and transmission systems.  They will help ensure effective coordination between individuals and departments in the district/division.  Our leaders actively promote and enforce a safety-first work environment and positive safety culture, while engaging and motivating our employees to deliver the best possible customer experience.  

Day to Day Functions: 

• Accountable for the safe execution of field activities.  Sets safety expectations with employees.  Resolve safety issues/concerns in an appropriate and timely manner.  Communicates safety lessons learned and promotes continuous learning of safe work methods, practices, and procedures. 
• Makes decisions and prioritizes work to ensure the safe and appropriate use of assigned resources. 

• Sets clear expectations and provides ongoing feedback to employees regarding their performance.  Effectively addresses performance issues.  Conducts comprehensive performance reviews (per applicable bargaining unit contract).   
• Responsible for the proper application of local union contracts and agreements.  Works with managers and employees to resolve grievances and concerns in a timely and complete manner. 
• Participates in pre-construction reviews and other activities to ensure the timely and efficient execution of field operations.  Coordinates work with other utilities, other Eversource departments, and outside contractors as necessary.  
• Ensures work is complete and within budgetary guidelines.   
• Prepares, reviews, and approves time, expense, materials and other company records in an accurate and timely manner and in accordance with established guidelines. 

• Demonstrates and role models a customer-first attitude.  Seeks to quickly resolve customer issues by collaborating with employees and other departments. 
• Fulfills storm duty assignments and participates in on-call rotation as require. 

Mental Aspects:  

• Must be able to manage multiple activities simultaneously to meet deadlines and customer requirements.  
•  Requires being able to effectively relate to customers and the general public under stressful circumstances and for prolonged periods.

• Must be able to clearly articulate job and safety related information to employees and to effectively address performance issues in a constructive manner.   
• Requires being able to respond to problem situations in a timely manner at all hours of the day or night. 

 
Qualifications: 

Technical Knowledge/Skills: 

• Working knowledge of methods, work practices, and procedures regarding the safe construction, operation, and maintenance of electric T&D facilities and infrastructure at both secondary and primary operating voltages is strongly desired. 
• Possesses strong analytical and problem-solving skills. 

Education:                                     

• Bachelor’s Degree or equivalent related experience required. Engineering degree preferred. High school diploma or equivalent is required.

Experience: 

• Three or more years of related experience is required. 
• Previous experience in electric distribution is preferred. 
• Previous experience in a supervisory role is also preferred.  

 
Licenses & Certifications:    

• Valid Motor Vehicle License required.  D.O.T. Driver’s License preferred. 

Compensation and Benefits:

• Eversource offers a competitive total rewards program.  The annual salary range for this position is $98,010.00 to $108,900.00, plus incentive.  Salary is commensurate with your experience.  Check out the career site for an overview of benefits.

Working Conditions – This is an on-Site position. Will require travel to MA, CT, and NH for training during this six-month training program.

• Must be available to work emergency restoration assignment as required. 
• Must be available to travel between MA/CT/NH as necessary.  
• Work is conducted outside, in varied conditions and terrain including adverse weather conditions, and in a normal office environment which requires sitting, walking, standing, stair climbing and completion of paperwork.   
• Drives to various job site locations and customer premises to supervise work, and review or discuss construction job requirements.   
• May work with computers for long periods of time during the day.   
• Subject to shift work including weekends.   
• Off-hour on-call responsibility is required on a rotational basis.   
• At times it requires working long hours in response to outage situations and shift coverage requirements. 

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