Supervisor Engineering - Circet USA

Circet USA is an industry leading provider of Network Services solutions in North America. Our experienced workforce of over 2,000 professionals is skilled at planning, consulting, engineering, construction, program management and combined engineering, procurement, and construction (EPC) solutions to meet our customer’s rapidly changing infrastructure needs. We offer the most comprehensive solutions in the industry across ISP, OSP, Wireline, and Wireless.

Our customers include telecom service providers, MSO’s, cloud service providers, and utilities. With nearly 50 years of experience, we have the ability to customize solutions to meet our customer’s unique needs.

Circet USA’s benefits package includes the following:

• Medical, Dental, and Vision insurance
• Digital Health & Wellness Support
• Critical Illness, Accident, & Hospital Insurance
• Short-term & Long-term disability 
• Group term & Voluntary life insurance
• Flexible Spending and Health Savings Accounts 
• Paid Time Off & 401K
• Company Discount Website

SUMMARY

Supervises and coordinates the engineering activities to include costing, estimating, pricing, and quoting; the assignment and control of customer orders and the activities of assigned engineers.

ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned:

• Directly supervises engineering and support employees in the assigned location (s). Carries out supervisory responsibilities in accordance with KGPCo policies and applicable laws and procedures.  Responsibility includes interviewing and selecting new employees, training employees, coordinating with lead engineer to assign and direct work, appraising and performance, addressing complaints and disciplining employees.
• Analyzes blueprints, specifications, proposals, and other documentation in order to implement process improvements to maximize timeliness and accuracy of site surveys, engineering specifications and other customer records.
• Supervise engineers that generate site surveys and specifications detailing the addition, removal, modification of telecommunications equipment and systems in regulated and non-regulated utility central offices, remote structures and cable companies.
• Coordinates with lead Engineer(s) to receive approved customer orders and assigns to engineering for site survey and detail engineering. Keeps track of orders and to whom they are assigned.
• Reviews data to determine material, engineering and labor requirements for cost and prepare itemized lists as required.
• Consults with clients, vendors, or other individuals as needed to ensure job schedule is maintained.
• Analyzes customer communications needs and recommend equipment as needed.
• Consults with TEO Specialist and customer personnel to establish scope of work to include most efficient use of bay framework, cable racking, BDBF/PBD for power and MDF frame for termination of equipment.
• Determines the site survey and specification due date to coincide with job schedule to meet operations needs to complete project by customers requested complete data.
• Utilizes various software programs, spreadsheets, reports and databases as required to manage workgroup to ensure maximum profitability and positive results for KGPCo.
• Supports TL9000

QUALIFICATIONS/ REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree and / or a minimum of six years industry related experience or a satisfactory combination of education and experience.
• Think critically and problem solve.
• Handle confidential/ sensitive information with discretion.
• Good judgment.
• Organizational skills.
• Customer service skills.
• Knowledge of telecommunications engineering, equipment, and installation.
• Proficient with Microsoft Office.
• Skills in reading schematics, wiring diagrams, and creating/editing drawings.

Supervisory Responsibility

Directly supervises engineering and support employees in the assigned location(s).  Responsibility includes interviewing and selecting new employees, training employees, coordinates with lead engineer to assign and direct work, appraising and performance, addressing complaints and disciplining employees.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

The employee must frequently lift and/or move up to 25 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Climbing of stairs, ladders, and/or scaffolds.
• Exposure to mechanical, electrical, and/or other hazards.

The noise level in the work environment is usually moderate. Must be adaptable to changing environments.

Circet USA is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity